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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Porting from Plusnet to eSIM contract

Hello, I made the switch from Plusnet to an EE SIM only contract on Saturday via EE customer service, as I wanted to include something that was not in the standard Plusnet to EE offer, which the agent agreed to. I opted for an eSIM and was told that ...

RS3100 by • Contributor
  • 623 Views
  • 3 replies
  • 1 Helpful

SIM card won’t work

I just got my new iPhone yesterday, I tried to set it up after work last night but my sim just isn’t working, keeps saying no service, I’ve tried cleaning the sim, I’ve tried turning on and off, even tried an E SIM but it’s saying I need to activate ...

PAC Code and number transfer confirmation

I still can't see whether my number from my previous provider has been transferred to EE. The new SIM from EE still results as the new number from and my previous number still works under the previous provider 

azz252 by • Visitor
  • 473 Views
  • 2 replies
  • 2 Helpful

Linking Product to Account

I have recently Ported my number (in the last 24hours) however I am not able link my number with my EE account, does anyone have any suggestions or do I need to wait a little longer? Thanks 

JenboC90 by • Explorer
  • 409 Views
  • 2 replies
  • 0 Helpful

Resolved! New user

I am new to EE having transferred from Plusnet Mobile. We have two phones (Wife & Self) and I oprdered two Sim cards.  The Sims have arrived but they do not indicate which is which. How can I find out...  I have tried checking the Sim cards order num...

phil-44 by • Investigator
  • 617 Views
  • 11 replies
  • 2 Helpful

Transfering number over

I am trying to move my number over to EE but I am getting this error message for the EE number I want to get rid of:  Please make sure you enter the right phone number. It must be a UK phone number and start with 07. Can someone please help, why can'...

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