SIM cards & Porting

Mobile number porting issues

Hi,I was on Plusnet and was forced to move to another provider, they advised they were setting up with EE and so I switched to EE. I received a new sim card which had its own phone number. I wanted to keep my old phone number and they advised it woul...

Switching to esim abroad onto new phone

I have been out of the UK for 6 months using my old phone to hot-spot my new simless phone when needed, I now want to send my old phone home as carrying around two phones is annoying but I don't want to 1. Lose my old UK number or 2. Continue paying ...

Resolved! SIM card not working

I need help as my SIM card is not working and can’t even contact ee

Re: Not registered on network since new year’s day

I've been having a similar issue. My SIM card has not been working at all since New Year's Day. Quite concerning. I have ordered a new SIM card to see if that will work.

Re: Changing my number

Yeah, but I want to have a new number

Re: How can I change my number

I wish to change number nosanxe call

No sim

Hi,I don’t know what I’m doing here or how to talk to EE but I need help,I did a contract swap (sim only) to EE from three.you provided me with 10mb of speed which I found very slow so I called and they advised I would need to cancel that sim (and bi...

Transferred from Plusnet a few weeks ago, but still not received sim

HelloI sent the PAC number and registered with EE, to keep my mobile number. This was a few weeks ago now and I have still not received EE sim card.Can you please investigate this for me.Thanks

Re: Getting a number either released from EE or reactivated

Hi,Was wondering what was the solution to this in the end as I have the exact same issue but 150 aren’t understanding my request when I speak to them. Ali

Resolved! Port not ported

Hi, I joined EE yesterday from Plusnet. I specifically asked to keep my old number. But the SIM has arrived today, I have not yet inserted. But on the card enclosing the SIM it’s states Mob no: ….and a completely different one. So will the card in fa...