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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Replacement SIM not provisioned but old SIM stopped

Looking for help please.I've been trouble shooting with call centre around how my phone hasn't been really working as a phone outside of being on WiFi (calls not connecting, sometimes saying not registered on network, data barely ever working and if ...

Adam0188 by • Visitor
  • 1148 Views
  • 1 replies
  • 0 Helpful

Not receiving SMS and calls after number port

I called up 2 days ago to have my number ported over from o2. If I text and call others my number is as it should be but when receiving these, they’re all going through to my old phone.My id card is still showing as the new number not the ported numb...

Resolved! Number Ported but can't receive SMS

Good Morning...Just in the process of transferring my number from O2 to EE. The number has transferred ok. I can send SMS and receive messages via messenger and receive messages from 150. However, any other SMS based messages are not coming through. ...

Wilko_UK by • Explorer
  • 1899 Views
  • 3 replies
  • 3 Helpful

Resolved! Not receiving OTP

Good morning all!I have a quick question regarding OTP. I'm currently in the Middle East (have been for 2 months) and have not received any SMS or OTP's I've requested numerous times - I've been with EE for a very long time on a pay as you go sim car...

Resolved! Sim card issue

Hi  I recently had a 2 year contract thats now ended. Before cancelling the contract completely, i told EE that i wanted to keep my Current number and transfer to Pay as you go, and that the transition will happen on the 8th of May. I would like to k...

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