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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Porting

I have been with EE for one year having previously been with Tesco. Last week I my phone would not receive incoming calls. I have made numerous calls to EE, many times being told that they would phone me back despite the  problem being not able to re...

Keeping old number

Was with bt but transfered to EE was told can keep old number and didn't need to do anything as it will automatically be done .this was 2 days ago .how long does it normaly take please folks .Thanks in advance 

Kev133 by • Visitor
  • 389 Views
  • 1 replies
  • 0 Helpful

Resolved! 2 SIM cards

I ordered 2 SIM cards by mistake , after I received it was 11 +PM and customer service was off , I email them . I received email to cancel 1 SIM card , I didn't know which of them was my old number and didn't do it . I went to the EE store , where th...

AlexPslr by • Visitor
  • 343 Views
  • 1 replies
  • 0 Helpful

SIM card issue

Hi please can someone contact me as I have just transferred all my details onto a new phone but have lost signal so cannot make or receive calls 

Russell88 by • Investigator
  • 432 Views
  • 7 replies
  • 3 Helpful

Resolved! sim new device

Greetings!! Upgraded my Samsung s10+ to s23. Phone arrives on its own. No sim, helpful instructions, nada. charged, turned on and setup process started great with both old phone and new phone next to each other. Awesome! until new phone gets stuck on...

shawnB by • Explorer
  • 377 Views
  • 2 replies
  • 3 Helpful

Honest review moving to EE from Vodafone

Its been 4 days now since my Vodafone line went dead... and so is my EE line!The current situation is people can't ring me and I can't send/receive text messages.Not a great situation when I rely on my phone for clients to call me and many people tex...

Apple Watch sim add-on

Hi.  I have an EE telephone contract and I am trying to access/find the £3 per month add-on for an Apple Watch sim, to allow me to pair my mobile number to the watch.  The EE representative, whom I have spoken to for the last 30 minutes, mentioned th...

SIM not working

I recently upgraded. I no longer have my old device or SIM and my new SIM will not activate. I was told yesterday that it would activate within 24 hours. This has not happened. I cannot get through to EE on 150 as it thinks it is just a network error...

Sezjar27 by • Visitor
  • 306 Views
  • 2 replies
  • 0 Helpful
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