The place to ask your questions about SIM cards for any device. and porting your number
Hello, i added a new sim to my account to going an iPhone XR for my husband however when he tries to make a call it doesn’t work, he can text and receive calls just not make call. We have turned the phone off and on a number of times, also reset net...
I have an order that is processing. I want it cancelled, refunded, and this is the most important point - I DON'T WANT THE ORDER DISPATCHED. I repeat - I DON'T WANT THE ORDER DISPATCHED. Can someone tell me how to do it? Honestly it is completely ins...
Hi there, I upgraded phone yesterday to an all rounder device plan (I went from a contract to sim and paying my device separately). I’m using the same SIM as before and have already sent my old phone back to trade in. But I can’t seem to make calls o...
Hi all, I'll keep it short as possible but I've somehow ended up in a real sticky situation. I've transferred my number from Talkmobile to EE recently. I believe that process has happened today, as I lost all service from Talk Mobile. I've then deci...
I got a new phone (iPhone 14) from EE this week. It arrived along with a new SIM card to activate so that I could keep my old number. I activated the sim on Saturday as per the instructions and it said it could take up to 24 hours. But it’s been almo...
I have inserted new sim following upgrade - phone remains in active , no service
Hello,I have just moved from an iphone 13mini to iphone 15. After the transfer, iphone 15 does not find the ee network. I have tried everything and it is not working. The issue is that my previous iphone 13mini says that my sim is not valid anymore o...
I needed to buy a 4G phone since my old 2/3G mobile phone stating that I needed to 'insert SIM card, which lead me to believe that the phone is no longer accepting the SIM card as perhaps EE cut the 2/3G off. This new mobile phone, which is 4G took m...
