SIM cards & Porting

E-sim to Physical sim

Hi, I rang EE last Monday to convert my e-sim back to a physical sim. But I clarified first of my signal will be lost due to the change but the operator said "No, as your account will not be deactivated" hence I push through with the change. But now...

Resolved! Re: Lost sim card

I've lost my sim card, how do i get a replacement?

Phone Number.

I have new EE SIM card. It works well and I have a txt confirming this. I have followed instructions but the phone reads unknown number. I sent a pac to EE to bring my previous number. I have switched the phone off and then on again. Suggestions?

Call from EE Regarding upgrade to eSim

Hi all, just received a call from an EE number 0800 956 6000, which I googled to make sure was legit, and saw a post from an EE community support team member confirming it was EE's inbound sales number. The person on the phone had the account holder'...

Lost sim

I lost my SIM card, I have tried to replace it , but ee has said they cannot because the account the sim is attached to is not in my name, they have said that I must get the original account holder to get a new sim and also separate the number from t...

Re: Upgraded to sim only but I’m overseas

Hi I have we sim but I forget user I’d

Resolved! Sim replacement

I need to replace my pay as you go sim card please.

Resolved! Sim card not received

I ordered a sim only plan on the 15th of March order went through OK. I received an email saying they are processing the order and haven't received any email since to say they dispatched it

Number transfer gone wrong

Hi there,So upon setting up my new device it came up with an e-sim option. I was hoping this would just transfer my old o2 number which I wish to keep, across to my new EE sim so that I didn’t have to then have a whole new number.instead it appears t...

Keeping same number

Hi I’ve recently upgraded my contract from sim only to a phone contract with new sim, how do I keep my phone number ?