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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Re: Text to get PAC code not working

My contract ends on the 21st April 2024.  I only have one number on my account.  I've text PAC to 65075 to give my 30 days notice but I get this reply:Sorry, we were unable to process your request. Please retry and if you continue to receive this mes...

cbbella by • Investigator
  • 1279 Views
  • 9 replies
  • 4 Helpful

Resolved! Sim activation

Received new phone with SIM card today put the SIM card into the phone and still not got a connection can’t phone or text with jt

E-sim to Physical sim

Hi, I rang EE last Monday to convert my e-sim back to a physical sim. But I clarified first of my signal will be lost due to the change but the operator said "No, as your account will not be deactivated"  hence I push through with the change. But now...

Phone Number.

I have new EE SIM card. It works well and I have a txt confirming this. I have followed instructions but the phone reads unknown number. I sent a pac to EE to bring my previous number. I have switched the phone off and then on again. Suggestions?

Maccam37 by • Visitor
  • 295 Views
  • 1 replies
  • 0 Helpful

Call from EE Regarding upgrade to eSim

Hi all, just received a call from an EE number 0800 956 6000, which I googled to make sure was legit, and saw a post from an EE community support team member confirming it was EE's inbound sales number. The person on the phone had the account holder'...

Lost sim

I lost my SIM card, I have tried to replace it , but ee has said they cannot because the account the sim is attached to is not in my name, they have said that I must get the original account holder to get a new sim and also separate the number from t...

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