Transferring number

Sjustuxxx
Explorer

Hi, yesterday I changed my network from Three to EE, I wanted to keep my currently phone number so added it with PAC number. But today I received sim card with new phone number, it it means I can’t keep my currently number or they with change it when I activate new sim? Feel confused 


 

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.

A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.

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1 REPLY 1
bristolian
EE Community Star
EE Community Star

Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.

A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.