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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! EE

I just got my contract phone and sim from EE but I’m still seeing old network provider. What should I do pls?

Florencee by • Investigator
  • 357 Views
  • 4 replies
  • 1 Helpful

Joining EE - testing network

Hi everyoneI'm thinking of joining EE via pay month SIM only. Network Coverage Checker indicates good indoor and outdoor 4g coverage and same for 5g all be it on the edge of signal area.However I have a company mobile on EE, SIM is limited to 4g (pho...

Piper_123 by • Contributor
  • 1673 Views
  • 7 replies
  • 1 Helpful

Resolved! 5G multi SIM and old Nokia with T-Mobile account

I have received a new EE PAYM 5G Multi SIM in the post, and several text messages reminding me that I need to activate it.I did not request this and am aware that other members of this forum have had very complicated issues when replacing their SIMs ...

Topaz99 by • Investigator
  • 2855 Views
  • 15 replies
  • 5 Helpful

Error linking SIM to account

HiI have a new EE SIM, I have an  EE account and I'm trying to link my mobile number to the account.  I keep getting told its not possible and come back when it's fixed. I have tried from my PC browser and the phone APP with no luck.  Any ideas ? Tha...

Not receiving OTP on EE since porting from O2

I have been ported for 72 hours now - and I cannot access any of my banking apps on my new EE Iphone 14. This is because they all send an OTP to verify the new device - but I am not receiving them.After spending a long time on the phone to tech suppo...

Resolved! Porting away from EE

HelloFirst time community poster here. NB non-geek.I would like to port away from EE to a different provider. I have tried to engage on twitter (both tweets and DMs) but no-one responds. Is it worth ringing anywhere?I THINK I am on an 18 month contra...

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