Community Activity

Is this a legitimate text from EE?

To say thanks for being a loyal EE customer, and to make sure you're getting the value you deserve, we’ll add EU roaming to your account – for free. So, you can travel Europe without worrying about your data. Reply YES to claim your free EU roaming a...

MykH by Visitor
  • 66 Views
  • 4 replies
  • 1 Helpful

Devices disconnecting every 5 minutes

Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...

New5 by Visitor
  • 18 Views
  • 1 replies
  • 0 Helpful

Invoice for a new handset

Hi, we just bought a SIM only handset from the EE online shop and when I tried to obtain an VAT invoice/receipt in order to reclaim the VAT through my company I was told that EE don't do them.I find this bizarre. If I bought it in a shop I would get ...

chedlee by Investigator
  • 26 Views
  • 4 replies
  • 0 Helpful

Contract

Wanting to view a contract of one of the numbers on my account but can't locate contract. 

Re: 5G Not Working

I am also only getting 4G in areas I have been getting 5G in previous areas that is been previously. I have spoken to at least 5 different agents who haven’t exactly been the most helpful as it gets to the engineers and they say everything is working...

rhysster974 by Established Contributor
  • 376 Views
  • 17 replies
  • 0 Helpful

Bombarded with calls

I'm getting an absolute multitude of scam calls all of a sudden on my mobile yesterday and today from mobile numbers with people claiming to be General Medical Council, BMA & Credit Investigation Bureau - all laughably fake , one of the numbers howev...

luciah by Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful

HR

I’m trying to find contact details for HR please. Do you have an email address or contact number for HR? Thanks

Resolved! My number has been spoofed

I have had quite a few calls from people saying they had a missed call from me but I never called them. Apparently this is a symptom of spoofing, so my number is being used by scammers to call people to con them. What can I do about this please? 

Now TV still active after cancelling EE TV

Hello, I have a similar issue to this post https://community.ee.co.uk/t5/TV/Now-TV-EE-TV/td-p/1338594Essentially placed an order for EE TV in the middle of last year and activated Now, however, I then needed to cancel the order but the Now subscripti...

Sidders4 by Explorer
  • 22 Views
  • 3 replies
  • 0 Helpful