03-03-2024 08:22 PM
Hi, I've got a sim-free iphone, but still want to use an EE sim card. Anyone know the process to link the phone number with the phone, without using a sim card?
03-03-2024 08:27 PM
The SIM is the no. Just put an EE SIM in the phone & it becomes linked to the no.
03-03-2024 08:35 PM
the phone doesn't have a sim card slot - it's the new iphone
03-03-2024 08:39 PM - edited 03-03-2024 08:54 PM
OIC! Then you need to order from EE an eSIM. You might need to order an ordinary physical SIM 1st & have it converted to eSIM.
"SIM-Free" usually means that it come w/out any particular network's SIM & you insert/load 1 of your choice, not that it can't have a SIM.
03-03-2024 08:43 PM - edited 03-03-2024 08:45 PM
@tanyamon88 If it’s a UK model iPhone then it has a sim slot. Only iPhones sold in the USA are esim only.
On the left side of the device there is a hole you push the sim pin tool into that hole to open the sim tray.
03-03-2024 08:45 PM
If your iPhone 15 doesn't have a SIM card slot, this implies it was originally purchased in the USA as UK models do still have a SIM card slot (even on the latest device) so that is why others may have been getting confused.
To get this phone working on the EE network (and keep your current number) you'll need to install something called an eSIM on the phone.
This may be very easy if you can just select "Transfer number" during the initial set-up of the device or later when both devices (old and new) are in Bluetooth range from Settings > Mobile service. However, if you can't get this to work you'll need to order an eSIM from EE, which you could possibly install almost immediately via the EE app on your new phone, or may arrive as a QR code (note you will need WiFi on your new device to activate an eSIM).
More info at the EE help link below:
https://ee.co.uk/help/mobile/getting-started/esim/what-is-an-esim
03-03-2024 08:45 PM
it is a US phone
03-03-2024 08:47 PM
@tanyamon88 To have use of the esim in that device you need to be a contract customer esim isn’t yet available for PAYG customers.
If you’re a contract customer you’ll have to call customer services to get this setup.
03-03-2024 08:52 PM
@Theo77 Is there another iPhone in order to proceed with this ? @tanyamon88 Doesn’t say
03-03-2024 08:53 PM - edited 03-03-2024 08:55 PM
Thank you! This is really helpful! I'm based in the US but use my UK sim when I travel to the UK. Since the new iphone doesn't have a slot, I was hoping to set up my UK number as Esim without needing to be in UK. I will try those steps you mentioned.