SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

sim only upgrade

I switched from Plusnet to EE on a sim only contract. My original plan with Plusnet was a year long contract. On the app it says my contract ended Dec 2023 and I am now on a rolling monthly contract but it says i cant upgrade until end of May. If I a...

Re: Lost sim card

Hi,I have lost my sim and re ordered twice now and none show up. Can you please help? thanksstuart

Potse by Explorer
  • 510 Views
  • 3 replies
  • 3 Helpful

I switched network

Hi there. Just switched my service provider from Vodafone to EE a couple of days ago.since the switch, haven’t been able to receive calls and I can not use my mobile data, only wifi.i Can make Calls though,  The phone shows the 4G symbol but all apps...

Cross_10 by Investigator
  • 772 Views
  • 5 replies
  • 1 Helpful

SIM BLOCKED

Please help me with my sim....I can't make call ,Receive or send text... [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Alf11 by Investigator
  • 375 Views
  • 7 replies
  • 1 Helpful

Resolved! New sim won’t make calls?

Hello, i added a new sim to my account to going an iPhone XR for my husband however when he tries to make a call it doesn’t work, he can text and receive calls just not make call.  We have turned the phone off and on a number of times, also reset net...

Jools08 by Investigator
  • 9253 Views
  • 16 replies
  • 4 Helpful

Cancel Order

I have an order that is processing. I want it cancelled, refunded, and this is the most important point - I DON'T WANT THE ORDER DISPATCHED. I repeat - I DON'T WANT THE ORDER DISPATCHED. Can someone tell me how to do it? Honestly it is completely ins...