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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! SIM 1 not provisioned

Does anyone know how long it will take for my SIM card to be activated? The new SIM card I inserted into the Google Pixel Pro 9 isn't working. My old phone has lost connection moments after I activated the SIM card for my new phone online.

Resolved! New contract PAC given at sign u

PAC was given at signup, what triggers the number port.?EE sim arrived today and was put in phone but has now been removed as I need old network until number is ported.

Colstalex by • Expert Contributor
  • 1060 Views
  • 4 replies
  • 3 Helpful

No service on iphone

Hi,My sons iphone is saying no service but was ok this morning. I have asked Google and hes done all the steps it says but its still the same.What do I do??Thanks for any help

Mickyj93 by • Investigator
  • 1033 Views
  • 8 replies
  • 6 Helpful

Change to Lebara SIM

I am trying to set up a Samsung A266 Galaxy phone for a friend and he wants to use his Lebara SIM.I tried the SIM which will  work fine  on my phone but wont work in the Samsung. It gives a Network Unavailable Message.By process of elimination I have...

Firkin2 by • Visitor
  • 1225 Views
  • 1 replies
  • 1 Helpful

Technical support? Nothing of the sort!

As part of my transfer from Plusnet to EE full fibre I was told I should move to another mobile package (I was already with EE). This was an ESim. When I tried to download it would not work. A call a week ago and I was told it would be sorted, but no...

Mikew56 by • Explorer
  • 677 Views
  • 2 replies
  • 0 Helpful

Resolved! Sim card

Hello I ordered a replacement sim card on the 11th and has still not turned up, I can't track as iv not received a tracking/reference number? Don't want to cancel and re order incase its on its way 

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