SIM cards & Porting

Can't activate new SIM as the old ESIM is deleted

Ordered a new SIM as the ESIM was not working properly. However I cannot activate the new SIM as I deleted the old ESIM. What should I do? Also what security checks/verifications will they do if I call them or go to the store? Will I have to show the...

I’m a new customer waiting for my old number to be transferred how long does this tske it’s been 24 hrs so far   

Hi Jan, No I haven’t as yet…?

Having exactly the same trouble, someone told me to go to settings and reselect my service provider!I'm going to try this.

Not received my SIM card

I've still not received my SIM card. I received my broadband unit which is being installed tomorrow. I'm trying to inform EE but can't find email details. 

How do i convert a physical sim to an esim

PAC code from vodafone not working

HiI am trying to bring my number from Vodafone, I've followed all the steps, put my PAC code (I am 100%sure it's correct) and still doesn't work. I have tried to call EE but basically I get send to many different automatized messages and can't speak ...

Google Pixel 7 eSIM

Hi,I just got a Google Pixel 7. I normally use dual SIM phones because I have a Spanish phone and an English one and thought I would be able to do the same with the eSIM. However, when I try to set up the eSIM, it asks to add an EE QR code, but the S...

eSIM

Hi, please excuse my naivety… is there a way of obtaining a new eSIM but using my old contract number at all?many thanksolly