SIM cards & Porting

Resolved! activating sim

I lost m y phone and picked up a new one with sim from ee today. The EE guy logged it as a new sim with upgrade not a lost one. I've just gone to activate the code online and it says it needs to send a code to my old phone - which i don't have.Any su...

Resolved! eSIM - how easy is it to transfer to a new phone?

If you get an eSIM with EE, and you want to transfer it to a new phone (not necessarily one you bought through EE) how easy is this to do?Or for example if you break your phone and need to swap the SIM to a new one..?With a physical SIM obviously it'...

Pixel 6 - transferred number

Hi, I have a pixel 6 and moved from SMARTY to EE, I did the number transfer and it seems to work OK, I can see my number on my EE account but when checking my phone settings it shows the temporary number given by EE. As such I'm unable to make or rec...

Invalid SIM

I have also received a message saying in valid sim on my iPhone 13, how do I fix this

No service SIM - replacement

I have a SIM that I use in my old phone and it is a pay as you go, unregistered number (not connected to an EE account). All of a sudden it has stopped working and I know it is definitely the SIM as I have tested various methods to see if it is my ph...

Resolved! problems porting old number

I got a sim only contract last Saturday and they started the porting process from vodafone in the store. I tried the sim for an evening and it worked fine.The following Thursday my old sim was shutoff so I put the new sim back in and it didn't work. ...

02 to ee

Hi everyone was just wondering a rough time for a number to be brought from 02 to a new EE account thanks

Number not ported fully for text messages

I transferred from another network and wished to keep my number. The number should have been transferred a month ago, mostly it was, but not entirely. I can receive calls as normal and when I call out it shows the number I am keeping, the correct on...

Resolved! stac is not correct

Hi, it is my first experience with EE - just bought a new SIM card - at it is VERY frustrating. I want to keep my number from the old operator but in the EE form they say that both my PAC and STAC are not correct. I am copying from the message in the...

I’m in the same boat lebara still not working