SIM cards & Porting

cannot access esim due to phone fault and reset

I have had my iphone 13 mini's battery critically fault (2 months after warranty). I am living in KSA since this happened and the official apple merchants (Jarir bookstore) sent the phone from the store (tabuk) to Riyadh to be fixed. They gave no exp...

Coming Back To EE

Hi. I have recently left EE and joined 3. I’m thinking about coming back to EE but I’m having trouble contacting someone. 

Moved from 3g to 4g. Network disconnected

I needed to replace my 3g SIM to 4g. I called to ask for a new SIM when it didn't work I called and it was confirmed I had been sent the wrong one, they then sent another one after I asked twice if this was definitely 4g. Now my mobile data will not ...

Re: Need a new SIM, phone was stolen.

Hi morning 

How do I order a replacement sim card without making a phone call?

Hi EE communityEE keeps sending me messages saying that my current phone [Samsung Galaxy J3 (2016 ] won't cope with the decommissioning of EE's 3G network + the battery has started to drain very quickly.So, time for a new phone and I am thinking of p...

sim card lost abroad

Re: Emergency call only<< with little cross>>

That’s exactly what happened to my sim 

Activate ee sim

I have changed from giffgaff to ee and upgraded. Backed up and transferred data. Entered pac put in ee SIM card, added credit but still my no has not transferred and I have no data . What else do I need to go? It’s been 6 days now and extremely frust...