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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Converting to esim

Hi,I live most of my life overseas but fly in and out of the UK to visit relatives. I have always kept an EE sim in my phone for when I come back. I think I have been with EE almost since day 1. Of course, I use pay as you go with I just upgraded to ...

Phone not working ?????

My mobile phone isn’t working.i spoke to someone yesterday and reported that I HADNT ordered a replacement e-sim so this was blocked and an investigation started into where the request came from.today my phone isn’t working and I can’t even call 150 ...

JORBIE by • Visitor
  • 319 Views
  • 1 replies
  • 1 Helpful

eSIM

I received my new phone today and I could not transfer my esim over, now neither device has a sim in it. Have been trying for hours now its not on either so I can’t even order a new one without waiting on the phone for an hour too speak too someone. 

Wyremill by • Visitor
  • 371 Views
  • 1 replies
  • 0 Helpful

Resolved! How do I get a old sim number

my partner’s mobile device has been lost/stolen and we need access to his old sim number to log into his gmail account account as it is apart of his two step verification process. Without it we are unable to log into the Apple ID to track the mobile ...

Abby1231 by • Visitor
  • 416 Views
  • 1 replies
  • 0 Helpful

Resolved! Switching from vodaphone to EE

Hi all,I finally bit the bullet and decided to leave vodaphone and join EE.I set this up in store on Sunday and the guy told me that the switch would happen yesterday (Monday) automatically. It got to 6pm and I was still getting vodaphone 4G on my ol...

GMC2024 by • Explorer
  • 708 Views
  • 2 replies
  • 1 Helpful

Resolved! Verification passcodes.

I’ve just came over to EE from 3 Mobile, the change has been fine but when trying to get onto my banking app and other Apps, when I have been sent a 4 digit verification code, I’m not receiving them. Has anyone else had this issue before and how is i...

DazzaD67 by • Explorer
  • 409 Views
  • 3 replies
  • 2 Helpful

Switching number

I received my new phone yesterday and was told my number would be transferred over from my Tesco mobile to ee I entered the pac code etc and still have not had my number switched over I have an eSIM so I don’t know how long this will take I have rece...

Resolved! Replacement Sim

Hi I lost my phone a few days ago along with my sim. I got a new phone and ordered a replacment sim which has arrived but there is no signal for me to activate it or receive texts. Because of that I cant sign into google because my email is linked to...

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