11-04-2024 03:10 PM
I've recently renewed my EE broadband contract. My understanding is that that should give me and the rest of my family free unlimited data boosts on our current mobile contracts (or any new ones) but that doesn't seem to be happening. Have I missed something or do I need to do something else to activate that?
Solved! See the answer below or view the solution in context.
11-04-2024 04:30 PM
Are you all & your BB a/c under the same MyEE family a/c, not PAYG nor a No-Frills contract? You need to be to be able to benefit from these Multi Product Benefits
11-04-2024 04:10 PM
Hi there @Jiffy59
Thanks for coming here 🙂
Our Multi Product Benefits, Help page has full details on the unlimited data benefit and why this may not be showing 🙂
Leanne.
11-04-2024 04:30 PM
Are you all & your BB a/c under the same MyEE family a/c, not PAYG nor a No-Frills contract? You need to be to be able to benefit from these Multi Product Benefits