Trouble with new PAYG sim linking it to EE account

ClaireMajor
Explorer

‎31-08-2023 09:05 AM

I am currently waiting for my old new to port onto my new EE sim, hopefully that should happen in the next day or two. I currently can't get any mobile data even though I have 8Gb available and I can't link my new sim to the EE account. Keeps saying there is an error? Any advice please?

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3 REPLIES 3
ClaireMajor
Explorer

‎31-08-2023 09:45 AM

I am having the same issue 😕 Got a new EE sim card and am just awaiting my old number to be ported through, Unable to link sim to new EE PAYG account and currently have data, even though i do have 8Gb of data ☹️

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Christopher_G
EE Community Support Team
In response to ClaireMajor

‎31-08-2023 10:03 AM

I've sent you a private message too, @ClaireMajor 

Chris

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Christopher_G
EE Community Support Team

‎31-08-2023 10:40 AM

Hi @ClaireMajor 

I've replied to your private message about this.

Chris

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