Sim failed

[Roblodge86]

How do i contact EE for a replacement sim when its not working iv tried 

[James_B]

Hi @Roblodge86,

Welcome to the EE Community. 🙂

Is it a pay as you go or pay monthly SIM?

What makes you think the SIM is the problem? Is it physically damaged?

James

[Roblodge86]

Its pay monthly sim deal the phone says insert sim it was ok then while i
was half way through a call it said insert sim

[Leanne_T]

Thanks @Roblodge86 

Have you tried removing and reinserting the SIM card? 

Are you able to try the SIM in any other device to see if the same message shows? 

Leanne 🙂