SIM cards & Porting

Order

I’m a new EE customer and placed an order on the 20th for a pay monthly SIM card, I’ve had no order updates and tracking isn’t showing anything, it’s been 5 days and I’ve not hear anything can anyone help 

Sim cards

If you are having trouble with your Sim cards, please visit a ee Store or please, visit ee.co.uk.Order a replacement SIM  Kind regards c9

Sim don’t work

Sim don’t work

E-Sim

Hi, I have accidentally deleted my eSIM and now by phone will not work! It has the physical sim card in the phone :’( please can someone assist me? also unless this gets sorted ASAP I am looking to leave so can I request a PAC code so I can keep my n...

Deactived sim

Hi,  Please my SIM has been deactivated, I guess it was because I request to switch. On Saturday I sent a code to switch my network and then I received a message from EE asking me to have a re-think, so I decided to speak with a customer representati...

Want to start my EE sim

Number Porting from Plusnet

I recently moved to EE from plusnet , due to plusnet ending their mobile services.  i generated and submitted the PAC code etc  to also move my mobile number over, and got an order  confirmation which seemed to indicate that would take 1 day. however...

Sim Problems

Hope someone can help, Picked up a new iphone 15 (purchased direct from apple) ported my info across to new phone. In doing this it created an esim and blocked my physical. Unbeknown I didn't realise and deleted the esim.I then spoke to someone on 15...