Sim activation

[sdvf2001]

I'm new to EE, but I can't find the phone number to activate the sim....it's possible i threw it away with the paper. 

The sim has a barcode that partially looks like a phone number, but with a 31 before the 7, i tried removing the 31 and adding a 0 before the 7, it appears to accept it on the website, but i  never get a text. (i.e 31732XXXXX -> 0732XXXXX)

I'm moving my existing number from another network anyway, but i can't even get the EE sim active. 

[XRaySpeX]

Text NUMBER to 150 to get it.

[sdvf2001]

hi,

thanks for your reply, I phoned them and they gave me the number.

it'd be easier if the printed it with the serial number. 

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

[sdvf2001]

after several phones calls, there appeared to be two main issues: 

- my sim (that i got in the post directly from ee) was too old and had been locked.

- they have ICT issues that prevents me (and them!) from adding credit/monthly payment. and could take 2 weeks to fix. 

Not the best start to moving network. 

not having the phone number to activate to start with doesn't exactly help new customers either.