13-02-2024 07:32 AM - edited 13-02-2024 07:33 AM
Hi,
I have recently started an EE mobile phone contract.
Its just a "dumb phone". I now wish to transfer my number from my
O2 "pay as you go" phone to my new phone, which has the new EE SIM in it.
Is there any email address i can use to send..
-my wanted number
-my existing EE phone number
-the PAC code (which i have).
I am at work in the day and dont have time to wait
in the queue to speak to an EE advisor.
Is there any way i can do this by text or by email?
Otherwise i will have to wait for weekend to do it.
13-02-2024 09:36 AM
EE provide no email contact.
Once you've received your SIM from EE, give your PAC from your current network to EE using Fill out this quick form to transfer your number .
13-02-2024 09:20 PM - edited 13-02-2024 09:25 PM
Thanks, i found the form did not work...i filled it all in, but then it just said it couldnt do it.
Do you know what details i need to give to EE when i phone them?
SIM number?
IMEI number etc etc?
13-02-2024 10:47 PM - edited 13-02-2024 10:49 PM
Same as in the form: PAC, phone you are porting & temp. phone no. of EE SIM.
Were you trying the form this evening? The site could have been under maintenance. Try again in the A.M.
16-02-2024 08:13 PM
Thanks, i just phoned up....i was in a rail station and it was noisy....i hope they heard the number correctly. I stupidly didnt check they heard it right because i thought i was phoning from that number and they would be able to see it...but then after the call i remembered that i had used my other phone...the one whose number i wish to replace.
I guess ill find out on Tuesday.
Thanks