SIM cards & Porting

Resolved! Contract SIM not activated - EE: the computer says no network

I received a SIM card and my new phone and the SIM is not activated, and neither is my contract. Despite waiting weeks and weeks and having to write to and complain to Equifax because they couldn't validate my ID (as, due to EE website not working, I...

Moving number to other good carriers? O2 maybe

Hi All,Its with regret that I'm leaving EE, I have a couple of days left to leave my contract and with Apple and EE blaming each other for the fact I'm paying for a service that isn't provided, as there is so many people with the same unresolved I'm ...

Resolved! Porting Number

I have ported my number today based on the fact EE advise that it can be 24 hours working day etc. However when i have gone through the process i have received a text to advise all setup will take place by 6pm on 12-12-2023 which is nearly 3 weeks a...

Replacement sim does not work how do I contact EE with no phone

I orders a replacement sim for my wife phone but it looks as if it might have been linked to my mobile instead my phone has stopped working and her new sim does not work. how do I contact EE now as I have 2 mobiles that do not work.

Resolved! Porting Daughters Numbers

I've purchased 2 EE Sim contracts for my teenage daughters and am trying to Port the numbers across from the old provider O2. I think the issue will be that the previous contracts and numbers for O2 were under my parent's name and address. Can you ...

Phone saying deactivated

How do i reactivate

Re: Switch to ee sim

Hi I want to my number as ee sim

Resolved! Transferring PAC to an eSim

@Christopher_G Hi Christopher,I am based in U.K. but currently working overseas (so no access to a physical Sim Card delivery). Is it possible to purchase an eSim package and then transfer my old number using a PAC code from Sky directly to the eSi...

Do I need a new eSIM if I send my phone for a repair and how do I get it abroad?

Hi there, I currently have an eSIM and I need to send my phone for a repair whilst being in Spain. I would like to use another phone whilst my main phone is being repaired and then use my repaired phone. With a physical SIM it's all clear, but what ...

New sim card still not activated after 2 days

Hi,After reporting my previous phone as lost/stolen, i ordered myself a new sim card.Came in one day was very happy with how fast it arrived however the problem started when i tried to activate it.I've spoken to two team members who have told me it s...

SIM cards & Porting

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