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Cant link my new number to account

DiaconPhoenix
Investigator
Investigator

‎20-11-2023 08:23 AM

I dont what to do. I bought new sim card and I cant activate it. There is an issue on website and I get notification that number cant be linked to account. I called 150 but I have issue with understanding what someone says to me... I prefer texting. Any idea how to solve problem? Is there any option to text EE to activate sim? 

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎20-11-2023 10:52 AM

Hi @DiaconPhoenix 

Thanks for coming to the community. 

The SIM card should be activated for you, are you having problems using the SIM? 

Have you added credit and purchased a pack? 

Leanne 🙂

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