Watch Ultra Samsung

[uzzell13]

Have got a S25 Ultra and a Watch Ultra. S25 on sim only unlimited sim which is working. Have tried to link up Watch to network via wearable menu got the can take up to 4 hours to activate this has been over a week now still saying same thing. My account shows the number allocated to watch and has the plan on it as well but nothing has arrived to watch in terms of esim. 

Any ideas on how to solve? 

[Chris_B]

@uzzell13  Have you tried enabling cellular data on the watch ?  You need to have WiFi switched off as it’s a cellular activation for the watch.  

[uzzell13]

Have tried WiFi on BT off. BT off WIFI off.  When I go to mobile plans on watch EE isn't there. 

[Matt_124 · Accepted solution]

If you call the EE Technical Team on 150 they should be able to push the eSIM profile to the watch using it's EID number.