Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 133859 Views
  • 49 replies
  • 20 Helpful

Hi

I need to buy data bundle now but the application send me a message that there is technical problem 

Shenoda by Visitor
  • 128 Views
  • 1 replies
  • 1 Helpful

Resolved! Data usage

i would like to check how much data i have used in the past 5 months.

bartosz6 by Visitor
  • 200 Views
  • 1 replies
  • 0 Helpful

Re: No internet despite full 5G

I just ported my line and I am facing the same issue. It shows 5g and no internet. I go indoos and is bye to the internet. I never faced that on my old line. 

Tj671 by Explorer
  • 173 Views
  • 5 replies
  • 0 Helpful

Mobile Data Not Working

My mobile data button is greyed out and i cant even click it and it says emergency calls only. When i go into mobile network settings and go on sim management, the whole page is greyed out and i cant click on anything but its also says the same for m...

mobile data button grey.jpg mobile grey.jpg SIM grey.jpg
RafeB by Explorer
  • 202 Views
  • 5 replies
  • 1 Helpful

data usage i have used 2.5 GB

 in  14 days i have used 2.5 GB  and run out o data  can not contact  anybody  since been moved from  BT had nothing but trouble  with my mobile   My wife's phone works perfect  i have  turned my phone off  and removed the sim  card  I  live in the c...

Data query

I am away and roaming data shows use of only 1.24gb where as phone shows 39.6 of 40 gb used. Transfered 40 from another plan. Online it’s showing as 79.6 now? does anyone know why it’s doing this?

Age

Hi how can I remove age restriction Iam 29 years 

Dakiz by Visitor
  • 157 Views
  • 1 replies
  • 1 Helpful

Resolved! Add data

Why is there no option to add the unlimited data for 7 days? I don't understand how to buy this as there is no add data option