Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 177094 Views
  • 50 replies
  • 24 Helpful

Resolved! Whastapp Parental Controls

Hi Northerner I have similar problem and I can't see "parental control" in "setting and permissions" menu!?  What sould I do?  

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monsori by Contributor
  • 499 Views
  • 2 replies
  • 2 Helpful

Resolved! Data usage

I thought unlimited data meant exactly that. So why has my data run out at 31.55gb..i think I have to wait until the following day to reset to be unlimited again...so...it's not always unlimited then?..can anyone shed light please...thanks

Rs232 by Explorer
  • 453 Views
  • 3 replies
  • 2 Helpful

No data used, but none available

My mums phone hasn't been receiving FaceTime.I checked the data usage on-line and it shows that none has been used.*BUT* there's also a message to say "5.0GB left of 5.0 GB - Using stay connected data" and messages indicating that it's using 'free' b...

BadgerH by Investigator
  • 449 Views
  • 5 replies
  • 5 Helpful

2 lines switch data

When i took my newest contract out, to get me the cheapest deal the guy in the shop took out an additional line with data on (this is a SIM only) he said if I run out data on my normal line, i can go into the app and switch to the SIM only line. I ca...