Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 181515 Views
  • 50 replies
  • 24 Helpful

Data issue

Hi I just got my sim card 2 days ago and when I inserted and tried to use I'm only able to make calls and I'm not able to use my Internet can anyone please call me on +************and sort it out please.... [Mod edit: Please do not share personal det...

Yash69 by Visitor
  • 407 Views
  • 2 replies
  • 3 Helpful

Snapchat

Hello I really need some desperate help with my data. My iPhone won’t let me send or revive Snapchat images or messages on Snapchat and this has been a pain for a couple of years if anyone has any suggestions and helpful tips this would be great full...

Data

I had choosen EE for data sharing, but for the last 6 months, my data sharings option has been disable, and every time I have to call your service. Customer service has been keeping me in the loop with the "under process" story for the last 6 months....

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Resolved! Data

Hi am on holiday have bought a eSIM for data usage but keep getting a text from ee saying increase spending cap, my data is working fine so I presume the eSIM is working any way to check am not being charged extra by ee for roaming thanks all 

Resolved! DATA NOT RENEWING

HI, MY DATA RENEWS ON THE 2ND OF THE MONTH BUT ITS THE 2ND TODAY AND ITS STILL SAYING THERES NO DATA ON MY ACCOUNT, ITS ALSO NOT LETTING MY=E SEE MY MARCH BILL, I TRIED TEXTING 150 BUT THATS ONLY SHOWING A BILL FOR 10/02 AND SAYS MY NEXT BILL WILL BE...

My internet speed is so slow since I bought I phone 14 pro really bad

Cagan by Visitor
  • 1593 Views
  • 1 replies
  • 0 Helpful

Unreliable 4g+/5g in my area

Hi,I'm trying to find out what I can do to improve my signal. I find I'm frequently getting dropouts where apps say my network is bad.If done some testing and sometimes get between 10 & 30mbps, but other times speed tests show less than 200kbps or ev...