Mobile Data

Resolved! Data transfer to wrong phone

I need help!  I have just combined my broadband and mobile to the app but i cannot see my second phone (daughters) and it has transferred her unlimited data add on, on to my phone number.  I tried to link her number to my account but it said it was a...

Resolved! Restriction

Resolved! Shared contract

Hello, I share a phone contract with my mum, I’ve recently just bought the iPhone 17 (phone only) but the phone is sim free and I didn’t realise. As I share a contract with my mum I was wondering if the sim free will still work and won’t effect my mu...

Resolved! Data Gifting

Been trying to gift data for over a week now, when you click the option to gift, the screen turns grey and doesn’t move?

Resolved! i have a monthly subscription of £14

Hello,i have a monthly subscription of £14,which has been a problem for me to pay since its not on my direct debit deduction.However i went to  Kenya for holiday until June .Is it alright if you stop it from your side then i will resume when am back....

Resolved! How to share data

How to share data  [Mod edit: add title]

Resolved! Unable to load webpages and apps

Evening All,For the last week I've been unable to access  webpages as well as apps not loading over mobile data. Google sites work as well as YouTube, I can receive texts and make phone calls over data but loading says Insta and FB or None Google sit...

Resolved! A26 Galaxy phone, on 5G, Internet doesn't work away from the home hub

This problem came with the telephone, last Summer!I have tried everything that I can think of, I have added EE Wi-Fi,I have added the EE App, but nothing seems to help.This is a problem as my South American wife like to use, WhatsApp,to speak with he...

Resolved! Data gifting now working since 11 November 25

HiSince November 25 my data gifting has not been working on the app and web site. Neither workI have called 150 multiple times and all they can do is gift the data from their end. The web just says: "We'll have it fixed soon. Sorry, we can't show thi...

Resolved! I am trying to give data to my daughter

Hi,I am trying to give data to my daughter.How I can do it? [Mod edit: add title]