Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 165137 Views
  • 50 replies
  • 23 Helpful

Resolved! Data gifting not working

I have a reoccurring problem when I cannot gift data, the app does not work and I cannot gift on the website (desktop or mobile). I am on the verge of leaving EE as i've spent literally days speaking to them and nobody seems to be able to tell me why...

Screenshot 2023-06-16 220202.png
8388ehdan by Explorer
  • 9107 Views
  • 69 replies
  • 41 Helpful

unable to gift data

I have quite an urgent requirement to gift some data to my daughter at university as she has run out but the web site has been saying. "We will have it fixed soonSorry, we can't show this device's data right now. Please try again later" Any idea on w...

trev99 by Visitor
  • 757 Views
  • 3 replies
  • 4 Helpful

Resolved! gift data

is anyone still having problems gifting data as i am unable to do so today

C2901 by Visitor
  • 426 Views
  • 3 replies
  • 2 Helpful

Exeter

Why for the last 2days I can’t transfer data ?

MZH10 by Visitor
  • 249 Views
  • 1 replies
  • 0 Helpful

Gifting data not working

HiI haven’t been able to gift data to my sons phone through the app. I have had an error message since last week that says we cannot get this information at the moment. Try again later.And I haven’t been able to call because my call won’t connect.Any...

Kellyp85 by Explorer
  • 329 Views
  • 1 replies
  • 1 Helpful