Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! How can I find out how much mobile data usage ive used over the last 12 months

I cannot see how much data I use each month as my contract is unlimited. I need to find out how much I use so I can look at future costs. Thanks for any advice you can give me.

Re: Mobile Data not working on social media apps

does anybody know why my data is on and i have 49Gb left but its not working on snapchat tiktok or insta and whatsapp? its annoying me as i can use safari , get notifications but nothings sending sort it outthanks

Internet Connection

I have 20GB available from 4 June and have been charged £10 monthly fee but I have been unable to connect to the internet whilst out. Is there a reason for this?

Video over mobile data

At home in UK we have security cameras. When in the UK I cannot stream video cameras over the EE mobile data network, while it works fine when connected to wi-fi. However, when abroad such as now while on holiday in Sardinia I have no problem streami...

All data gone overnight

Something strange happened overnight. I got a text from EE at 2:19am telling me I'd used 80% of my data. Then at 3:23am, all my data is gone. All this while I'm asleep in bed.I have an iPhone with OS fully up to date. WiFi is available for any backgr...

Resolved! I need more

hi my name is danielle ********* and I need more mobile data [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! 5g unlimited hotspot usage

Hi all, I'm on a 5g unlimited data plan and I just wondered does this include using it as a hotspot full time instead of normal standard broadband? I can't get fibre in my area and am in the middle of switching providers and am currently without norm...

Very disappointed cannot check data usages

I am on holiday in Greece and pay for data roaming, this gives me 20gb. All of a sudden I have run out of roaming data and now have no option but to wait over 2 weeks before it gets topped up. I really must complain EE does not have a way to check ...

Resolved! Mobile data enquiry

Please could you tell me if I have unlimited data allowance please

Resolved! Can i connect Samsung watch 5 to a data plan?

I am looking at upgrading my Sim only deal for my phone. I also have a Samsung Galaxy Watch 5 (bluetooth) (SM-R910). Would I be able to utilise the watch data plan?