Skip to main content
Forum FAQ's

Mobile Data

A place to ask questions and share tips about using mobile data.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 189673 Views
  • 50 replies
  • 24 Helpful

Speed test

Hi I’ve contacted EE customer service because my Mobile data is very slow so they asked me to do speed test 3 times within 72 hours which I’ve done it before and they asked me to do it again. I find that they are useless and don’t know what they are ...

Resolved! Renewal date conflict.

My data allowance ran out today 6 May.  Not worried as EE had advised it would be renewed on 7 May.However, I received a text to say it would be renewed 6 June - another month later.Why? 

Suchie1 by • Investigator
  • 871 Views
  • 7 replies
  • 4 Helpful

Slow mobile data

Over the past say year iv noticed it going from good to bad im on a one plan as we got internet with ee also I was told it was a good move by them however 10 days I was regretting it Sara was so slow or non existent I het days only if flick it in air...

Resolved! Double Data

Had a text message from EE saying that they are offering double data free of charge but that t&cs apply. There is no link to the t&cs and the only ones I can find on the ee website relate to a double data Christmas offer or sim deal from 2021.There i...

Elmiga by • Investigator
  • 38363 Views
  • 60 replies
  • 23 Helpful

Mobile data not working and i've tried everything!

Please help! I'm on a pay as you go SIM.... mobile data has always worked until 26th May 2023 and then it just stopped with no warning or changes. I left it for a couple of weeks without changing anything, thinking it may be a network issue and still...

Jbowie86 by • Investigator
  • 19711 Views
  • 12 replies
  • 1 Helpful

WiFi Hotspot Data

Hi, first time post on here, been with EE since 2008 or earlier.Using phone now as mobile hotspot in a new area where home broadband is an issue.In KA10 7GZ Troon, the data has gone down again. No warning or error text.Is this an issue that others ha...

Resolved! Content lock

Hi, I'm wondering if you can help. I've recently had a new contract and I've shared some data to another number on the account and he's saying that all the data isn't working and when going on the app it's saying something about content lock? I'm str...

Top Helpful authors
More