Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Hello,I recently received a contract physical SIM card and conducted a speed test which showed a consistent 360mbps connection.However, a few minutes later I changed the SIM to eSIM in my phone settings and the signal strength dropped to one bar (occ...
Is there anyway to investigate this. I purchased a data only sim to use in a mobile router. Data speed is awful.
I am not able to use even 5GB because there is no signal where I live and so I use WiFi calling and WiFi data. My contract is coming to an end and I am being forced to choose a contract with more data.This is a 30% increase.I am not happy - I do not ...
I am having the same dramas. It was happening with an iphone 15 pro. Constantly losing service but still showing as receiving a signal and 4/5g. I only find it has lost signal when I try to use it to call or whats app and it doesnt work until I put i...
Hello everyone,I have contract with EE sim business account. I have the plan unlimited date but I just checked the usage history and the said STACKED or expired of 100Gb if I have unlimited date so why they said 100Gb. Also sometimes even I don't hav...
Hi, I bought a SIM card and paid £15 for a 25GB data plan, but the data isn’t working. In the app it sometimes says I have no data, and other times it shows I have 25GB so I’m really confused. I don’t know what to do because my mobile data isn’t wor...
I have just moved to Sim only as all the new phones look the same and not tempted to spend a ridiculous amount of money on something that looks like my phone. All of a sudden, I hardly get any internet... There are times I don't have any signal at a...
How can I gift data
Hi. Anyone have any idea how to change my data plan? I need more data but can’t figure out how to add it
