Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Cant see second data only sim in my account

I bought a 120GB data sim last year for mifi use. I have now used up the data and so I have bought another 120GB sim (with different mobile number) to replace the expired one .This second sim has been installed in the mifi device , I activated it vi...

Resolved! 5G on sim only

Hi,Does anyone know if you can get 5G on a sim only contract?I have an iPhone 14 and unable to get 5g anywhere.thanks

Gift data whilst ee app is down

Daughter urgently needs data and the ee app and website both appear to be down. Please help

Data

Unlimited or not unlimited?

My EE phone contract has unlimited data, now I seem to have ran out of data. Can't send messages etc. Any ideas?

Resolved! Is Data gifting down

Have been unable to gift data for 3 days. Is this a wider issue?

I was on 5GB a month, and started getting warnings of having used 80%

I’m having the same ‘problem’. I was on on 5GB a month, and started getting warnings of having used 80% so upgraded to 8GB. 2 days ago I was again warned I’ve used 80%….have just checked and I’m now down to 450MB. Still got 7 days to go. I’ve been wi...

Resolved! Re: Low data

How do I get free data with out paying

data charges despite unlimited data

I have a monthly contract which has unlimited data. Yet I am being charged for going over my limit at the beginning of the month. My account says that I've used 0MB of my allowance.

I watched FOUR tv episodes and almost blew my entire 25gb allowance

I’ve suddenly had exactly the same issue. I could watch Netflix, Prime, YouTube all the time and never went over 20gb from my 100gb allowance and was advised by EE when I upgraded my phone to the 15 pro max to drop to a 25gb contract as I’d never get...