Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Will my internet go off if I exhaust my monthly data usage please note that I am on a contract and I pay monthly.
I recently upgraded my phone to a sim only contract. Yesterday i still had a lot of my 45gb contract, it’s upgraded today to my 20gb contract but the app is saying I have 0 data left and will refresh in 29 days. I haven’t used the 25gb and now I’ll b...
I ran out of data and I try to add on data, I have enough money in the account to buy whatever I need but always says error
I don't use much data - I have 3GB per month and it always lasts no problem. Three days after the refresh I got the 80% warning - twenty minutes later, yes twenty minutes - the 100%. What's that about? Anybody have similar?
I currently have an unlimited contract with a 5GEE router.What fair usage policy applies to this specific case.
I switched from Google Pixel Watch LTE to Samsung Galaxy Watch 6 LTE and I'm getting an error message "EE doesn't offer mobile plans for your watch" when setting up the mobile plan.
I received a text saying I could unlimited data for a month from my birthday, 20th January. As advised, I texted Yes to 1216 but received a message saying that the text could not be sent. Any suggestions?
I cannot connect to Minecraft realms while using my data from my phone. It tries to connect and gets stuck on a joining realm screen. I can connect using my phone connected to wifi at home. I can connect using other phones as a hotspot ( Ee and other...
Hi,I ran out of mobile data yesterday and had no wifi. I’m on the discontinued £1 Talk and Text weekly pack. I texted ‘ADD DATA’ to 150 and following the instructions texted ‘500 MB WEEK’. I then got the following message:“We are removing support for...
