Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 132299 Views
  • 49 replies
  • 20 Helpful

Mobile hotspot "no internet"

I'm struggling to use my mobile hotspot on my work laptop. I know it's not the laptop as my friend's iPhone hotspot worked and connected.I've looked at settings, and I have 30Gb data. The laptop connects to the hotspot with and without password (trie...

Mraine by Visitor
  • 256 Views
  • 1 replies
  • 0 Helpful

Change plan

Hello. I've used current plan for 3months but I want to change the plan. Recently I got message from EE that my 50% discount will expire and I can change my plan at ee website. However, while I used my phone, I thought data is too slow than I expect ...

snam by Visitor
  • 186 Views
  • 1 replies
  • 0 Helpful

Mobile data

I received a text telling me that I had used up 80% of my data and then an hour or so later I received another one telling me that I had used 100% of my data. I was connected to my WiFi so I’m not sure how this happened and this seems to keep happeni...

Kate191 by Investigator
  • 187 Views
  • 5 replies
  • 0 Helpful