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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 163231 Views
  • 50 replies
  • 23 Helpful

Resolved! Data

How can I see the remaining data in my account and how can I add more? 

Ahmadlak by • Visitor
  • 288 Views
  • 1 replies
  • 2 Helpful

How do I change data package? Any easy ways?

Was looking to increase my data package from 25GB to Unlimited, however I can't seem to find any option to. I've been on this contract for 6 months now, and I always seem to find myself running out. I have slow, unreliable internet at home, so being ...

SIM card issues

I changed over to EE sim only contract and had my old number ported  since doing this I cannot use iMessage or FaceTime or sign out of my iCloud account. I have spoken to EE who went through all the simple steps I had already completed following  the...

Beck07 by • Explorer
  • 412 Views
  • 3 replies
  • 0 Helpful

Add ons

I can’t buy add ones at all. Is this going to be fixed soon?

AnneP57 by • Explorer
  • 331 Views
  • 3 replies
  • 0 Helpful

Data usage

Hi I have also been in the same boat as you when I used it for 2 minutes with 20 GB and then it went to 2 I have figured out why and the reason is all about the money i read the terms and conditions and a little hidden clause in there states “ a few ...

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