Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 175588 Views
  • 50 replies
  • 24 Helpful

EE SMS REST API

I have a remote, unattended computer which uses an EE data-only 4g connection.I'd like this system to be able to send SMS alert messages via that EE account. Is there an HTTP REST API which I can use to send (and possibly also receive) SMS messages?I...

clfh47 by Visitor
  • 591 Views
  • 2 replies
  • 0 Helpful

Resolved! Date usage

Why does my bill say that my phone is almost out of its 5GB of data when the phone cannot connect to the internet?

Versalman by Investigator
  • 926 Views
  • 11 replies
  • 0 Helpful

unlimited watch data vs watch data plan?

Hi, I recently upgraded my phone with the "Full works package" that included unlimited watch data. Is this a separate product than the watch data plan? Will I be able to use data on my watch without my phone close by?

Jonhow83 by Visitor
  • 812 Views
  • 3 replies
  • 1 Helpful

Data

I have an EE sim in a 4G operated  remoteweather station.I recently topped up the sim but for some reason the data is not working, however i still receive text messages from it.I normally use o2  sims in these with no issue but there is no signal in ...

Charges for using WhatsApp audio

Would anyone know why I’m being charged for using WhatsApp audio? I have been charged around £50 quite a few months ago.  I rang up to complain, but was told that because I’m ringing my son in Australia it could be using my data up if I’m not on WiFi...

Foxy84 by Investigator
  • 896 Views
  • 5 replies
  • 3 Helpful

Data gifting

Any ideas when I will be able to gift data to my daughter?System has been down all day and she's out of data.

Poor 4G / 5G latency and speed since moving. Network boost?

I have moved to Cambridgeshire and EE is pretty poor around here. Data is very slow and will drop out for periods of time (connected but not doing anythjng).I'm wondering if upgrading from essentials to all rounder, to get the 'network boost', will m...

Roodles by Established Contributor
  • 687 Views
  • 9 replies
  • 1 Helpful

Gift data message

No matter which device I choose to gift data from I get the error message, come on EE I need this sorting please.   [Mod edit: Image rejected due to it containing personal information.]

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