Forum Posts

Sign In to Post

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 160287 Views
  • 50 replies
  • 23 Helpful

Question about my data

Hello I have a problem with my mobile data. I got my ee data 1 month ago and it finished but it didn’t reloaded. What should I do?

Resolved! Data usage

It looks like as soon as Ieave the house, my phone is offline, even though I have plenty of data to use. I checked it when I logged into my account. It started happening after I reached my data limit last month. But it's a new month, and the data all...

GreenBun by • Explorer
  • 321 Views
  • 2 replies
  • 2 Helpful

Resolved! Snapchat does not access mobile data

Snapchat does not work on mobile data, it used to them just stopped.We have had a replacement SIM, logged out of Snapchat and back in, deleted the app and reinstalled, checked the app is up to date We have contacted Snapchat who advised the issue is ...

Resolved! Gifting Data

Anyone else having problems gifting data the last few days?It says "Sorry we're unable to show all, try later"thanks 

TP999 by • Explorer
  • 417 Views
  • 3 replies
  • 4 Helpful

Urgenty attention

I took unlimited c9ntract but it saying I have over used my limit. What does that mean please And I could access my account on the app

Uchede by • Explorer
  • 326 Views
  • 4 replies
  • 2 Helpful

Resolved! Speed capped since switching to Unlimited data

I switched to an Unlimited data plan from a 160gb plan a week or so ago, and ever since the switch, my speed is capped at about 25mbps. The Speedtest will usually connect at several times faster than that (60 to 70mbps, or around 120 to 140mbps if I'...

Most solutions
More
Top Helpful authors
More
Latest Photos in Mobile Data