Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I recently moved to EE and my internet data is not working good, I have another number with Giffgaff and it's working fine but with EE is worse. Is there anyone who knows how to fix it please? Thanks
Hello recently my 5G and any form of data connection has gone very poor. I rely on my data to do most things at work just wondering if it’s a problems in my area or just on my end. Area Code WV7 3EX thankyoy for your time
The contract on my tablet is just finishing. Forgive the stupid question, but can I now end the contract and still be able to access the internet? or do I have to pay for a SIM/new contract?Many thanks!
I get 13gb each month but on the app and my online account it says I have 13gb left out of 39gb which I’ve never had 39gb anyone else had this problem?
I have a data-sharing contract with EE, meaning I can move data between the various EE devices I have. Last night, I ran out of data on my primary number, so I went onto the app to transfer the remaining 15GB from my second phone to my primary one. P...
We have a data SIM for a camera.Need to Link it our EE account to see balance.Enter the EE phone number.It sends a passcode to the camera WHICH CAN'T respond.Try to get it to send the code to my Vodafone mobile. It won't link that as it sees it is n...
It seems this happens when the data of a device goes to zero. You can either mess about ringing EE, or, buy 100Mb for £1.38 or so, then you can gift data as normal (You may need to switch on 'allow data add on').Obviously to avoid happening in the fu...
Can’t gift data now for a week !! Saying come back later it’s driving us 4 potty
I work from home most of the time and use my mobile linked to my Sky 100gig Internet connection but EE say I have used 100 gig of my mobile data???
Phone data is being barred, have made payments and arrangements.
