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Mobile data not working/super slow

Ney23
Visitor

‎14-01-2026 03:51 AM

My mobile data keeps failing to work, or is at a really slow speed.

Screenshot_20260114_034300_Chrome.jpg

 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎14-01-2026 05:22 AM

Hi @Ney23 

Try turning off power save. 

You can also check the local network for issues here: https://ee.co.uk/help/service-status

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
bristolian
EE Community Star
EE Community Star

‎14-01-2026 08:19 AM

Is this only in one specific location, or more general?

How long have you been getting these speeds?

0 Helpful