Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 204295 Views
  • 50 replies
  • 24 Helpful

Resolved! Data usage

Hi I have unlimited data in my plan but usage history shows i'm out of allowance ?Can someone explain me what heppend ?

Screenshot 2025-09-03 120812.jpg
MarcinT by Investigator
  • 954 Views
  • 6 replies
  • 8 Helpful

Resolved! ftp only working with vpn on ee

HelloI have an frp server with a shared folder On ee data I can only access it through a vpn with other mobile carrier it works fine Why are ee blocking ftp?

data allowance changed

My unlimited data allowance has been changed to 100GB since last bill 16.08. also speed dropped up to 2Mbps ???

MarcinT by Investigator
  • 415 Views
  • 1 replies
  • 0 Helpful

Resolved! Shouldn’t I be able to use data when also on a call?

I’m pretty sure that I could previously be on a call and also access data services at the same time, but for the last couple of weeks I’ve been unable to, and now I’m wondering if its all in my head that I previously could lol.  It’s frustrating as I...

Mrsjessop by Investigator
  • 1948 Views
  • 7 replies
  • 5 Helpful

Resolved! Data Gifting

I want to gift data on my i pad 

GST1 by Visitor
  • 564 Views
  • 1 replies
  • 3 Helpful

Resolved! Camra app

Does anyone else have problems using the CAMRA app on 4G or 5G signals? mine works fine when I'm at home on wifi.

Resolved! Declining Signal Strength Lake District

Postcode LA22.  Data download speed early morning is 50 mps.  Over the course of the day it declines until it is 250kps early evening and unusable.  Seems to be a repeating issue. Can anyone help?  

SteveT11 by Investigator
  • 1322 Views
  • 10 replies
  • 4 Helpful