Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

How do I contact ee for help with my account???

I have tried and tried and I just cannot work it out. There is no email to send to, the online chat feature seems to have been removed. If I call 150 it sends me a text with a link to an error page (I've tried like 10 times and it's just the same. Is...

Resolved! Ave paid both my outstanding phone bills and need my data turned back on

Hello ave had my data cut off and ave made payments but it hasn’t seem to gone back on

limited URL access using EE

I have a Data only sim used in a router. Has anyone encountered not been able to access certain websites using EE? I can't access my online banking, torrent sites and the list goes on. Is this a common problem?

I get a message that we do not support the browser version that you are using .

what does it means

Subscriptions

Hello, I use my EE sim in a router at my caravan and season ends 3rd November. What are my options? Do I just stop my subscription? Is there standing charge ?regardsgary

Resolved! payme

I make my payment and Gega does not charge me for data usage, it only increases my current credit. What does that mean, how do I get credits to have data?

Resolved! Prepaid Data Only Sim

I have a prepaid data only SIM in my iPad (so no phone number). It came loaded with 120GB of data. How do I check how much data has been used/is left? Thanks! Stuart

Resolved! Are my speeds being capped or reduced for some reason?

In recent months, I've noticed that my EE speeds are being capped or inexplicably reduced. I suspected this was the case because I've never gotten a speed test to go over 150-200 Mbps for months. It's hardly unusable, but still somewhat annoying, con...

Data add on error

Pay as you go. Error message is occurring while purchasing a data add on

Kind of a fraud

I am not happy with this service that did not do me justice, they just want to mess with my account just to force me to buy a broadband contract. They mess with my account I cannot transfer a data gift. how can they do this to me? I pay a bill of mor...