Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
How long is this function going to be out
I have been notified by EE that I have used 8GB of my monthly data allowance only 6 days into my data cycle. My allowance is 10GB a month.I checked my app usage in settings and found that the highest user was only around 800MB. In total the app usage...
Would like to change plans
Hello I have problem with my phone internet
Just thought I’d check to see if this has finally been fixed after around six months… and of course it hasn’t! At least stop lying to me by saying you’re ‘working on fixing this page’.
So it says I have 25GB data a month, but it never works out of the house to connect to the internet and I always have to get WiFi from wherever I am and isn't always available so I am hoping this can be amended
I recently got an iPhone 15 from an EE store. The guy asked me about data and we found a plan where it wouldn’t run out. Last month I spent over £80 on back up data because it ran out. I’m on a 2 year contract and can’t afford to do that every month....
I lost my cell and data signal on Friday and don’t know what to do. No one can call me as a message says my number doesn’t exist. I’ve updated my phone cleaned the sim etc but still nothing. It’s been days now and no one has come back to me.
All my 25gb of data has been used where would I find out in detail where the data was used, ie- How much data used on each websites etc.
