Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! How do I increase my data?

I've searched extensively for how to do this. I'm sure it's an option to increase the amount of mobile data I am given each month? I remember easily finding several packages a while back, but this site seems to have change and now I can't find anythi...

gift data

why cant i gift data to my other phone number as i pay for this service

Mobile phone data does not work

I cannot use my data. My Internet only works when I’m connected to Wi-Fi which is super inconvenient. Trying to get through to a human on 150 and have been on hold for 1hr so far.

7GB of data run out in a matter of days

I've just switched to EE with a 5GB plan, this ran out in a week. I've just purchased 2GB, which has run out in two days! I had 5GB with my old provider and this never happened. Nothing has changed re my usuage.

Resolved! Roaming add on for South Africa

HiI'm travelling to South Africa next week, I'm wondering if there are any add ons to use data, minutes etc when over thereThanks

Transfer data

How can I transfer data

Resolved! Data

I can't buy or renew my data bundles. Much as I try I can't and I no longer see my data usage on the app. What is happening?Have been without internet for over 24hrs

Resolved! Gifting Data

I used to be able to gift data to my daughter, but her number no longer comes up as an option. I'm still the owner of the number so I can still manage the account just not gift to it? Any ideas why this might be?

Re: Mobile data abroad ( Barbados)

What is the data costs to add on in Barbados?

European roaming

My contract includes unlimited data and European cover. Am I right in the time limit in 1 visit abroad is 60 days? What happened after this?Reason I'm asking if I'm traveling to Spain and back for 85 days via France on 15th January to early April.