Skip to main content
Forum FAQ's

Mobile Data

A place to ask questions and share tips about using mobile data.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 202225 Views
  • 50 replies
  • 24 Helpful

Resolved! how much data have i used

I would like to monitor how much data I am using each month. Can somebody let me know how to access that information?

Mick144 by • Visitor
  • 600 Views
  • 2 replies
  • 2 Helpful

No storage left

I have bought mobile data at 8.99 a month but it’s telling me I have no storage left. I have everything set up for using my iCloud but it’s not using it. Most of my storage is system data 

Data

On the 28th I was ment to pay for my data but they didn’t take the money out of my account dose that mean I get a late payment or something I’ve never don’t it through my back only on gift card I’ve don’t it and I don’t know what’s going on 

Data

I was late to pay my phone bill so my account was suspended but it’s paid in full now but my data isn’t working how do I get it back and running as it’s happened before but never taken this long 

Pages not loading

Hi. I wonder if someone can help with a problem I have regarding mobile data use.My phone shows 4g or 5g but the data connection is basically rubbish. It seems to load but then I am unable to do anything more - if I try and view pages on any site it ...

Janey1965 by • Investigator
  • 781 Views
  • 5 replies
  • 2 Helpful

Safe search

Does anyone know why EE has safe search locked on my hand set? Had this happened to anyone else? 

Most solutions
More