Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
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  • 50 replies
  • 23 Helpful

Mobile Data

I'm considering upgrading to Galaxy S24 pay monthly,  but I need only 5gb of data. The upgrade offer shows a minimum of 28gb data. Is 5gb data not available?

My internet is very bad

My internet is very bad right now, 24/09/2024, horrible, when the night comes my signal down to 4g, i’ve a ilimited plan and expansive, I want a good service EE

Hot spot

My phone hot spot connection will not work with FTP file transfer protocol since EE changed the IPv4 to 6 so they are forcing me to buy a Wi Fi dongle for my work 

Resolved! 5G does not work on my iPhone 15

I have an iPhone 15 and I love in a place that have 5G coverage but I Never got the 5G signal on my phoneI have a supsicribtion pack for 100GB a month is there something I should do to get 5G connection ?

Adam333 by Investigator
  • 1567 Views
  • 6 replies
  • 4 Helpful

Mobile data

Bought a 20GB £10 pay as you sim last sunday and just came last Thursday. I still have 0 byte in my account as of today.

Xpher by Visitor
  • 305 Views
  • 1 replies
  • 1 Helpful