Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! Data gifting glitch

It seems this happens when the data of a device goes to zero. You can either mess about ringing EE, or, buy 100Mb for £1.38 or so, then you can gift data as normal (You may need to switch on 'allow data add on').Obviously to avoid happening in the fu...

Resolved! Data gifting

Can’t gift data now for a week !! Saying come back later it’s driving us 4 potty

Why am I using so much data

I work from home most of the time and use my mobile linked to my Sky 100gig Internet connection but EE say I have used 100 gig of my mobile data???

Phone data

Phone data is being barred, have made payments and arrangements.

Resolved! Mobile data restrictions

I have an IPhone 13 and would like to know how I can restrict my sons mobile data access at regular time each day, and disable the restriction the following morning from my EE App

Data Sharing

***** Please help***** Why is Data sharing not working. Its been done for approximately 10 days.Any idea of what to do? Regards Matt

Resolved! How do I know how much data I’ve left

Resolved! Data transfer

Can u gift data form a contract to a pay as go on ee network

Data

Hi I’ve topped up my data with £5 credit as my dd stopped when I lost & cancelled my debit card. it’s showing I have £5 credit but when I scroll down it’s showing no data? The sim is for a security camera. Thanks

Excessive data usage in just 12 hours?!!

Hi,Restart for my data usage is on 11th of each month which is today (11th JULY 2023)Today for the very first time I checked my data usage in my EE app and was shocked to see that I've already used 1.5 GB??I was/am at home connected to my high speed ...