Tansfer data

Zainab28
Explorer
 
1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@Zainab28 : Are you both under the same MyEE family a/c, not PAYG nor a No-Frills contract? You need to be to be able to gift data. See Gift Your Data and Set Controls .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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3 REPLIES 3
Zainab28
Explorer

I need gift data

Chris_S
EE Community Support Team

Hi @Zainab28 

Are you looking to gift data to another phone, or are you trying to gift data from another phone to your device?

Only the person who runs the account can gift the data, but they can gift it from any plan within the account.

Chris S

XRaySpeX
EE Community Star
EE Community Star

@Zainab28 : Are you both under the same MyEE family a/c, not PAYG nor a No-Frills contract? You need to be to be able to gift data. See Gift Your Data and Set Controls .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP