Skip to main content
Forum FAQ's

Mobile Data

A place to ask questions and share tips about using mobile data.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 190309 Views
  • 50 replies
  • 24 Helpful

Resolved! EU Roaming

Could someone confirm what fair use policy is in place for:£2 per day EU roaming?Roam Abroad Pass?Many thanks

Data in the USA -

my son is in the USA and I am trying to find a way to get Data onto his phone - any ideas? 

jimlar by • Visitor
  • 364 Views
  • 2 replies
  • 2 Helpful

Con

Just noticed a ee SIM in Sainsbury's 20gb £10 a month so why am I only getting 7.9gb screwing the customers 

Gifting data on 7 day unlimited plan

Hello, If I take out the 7 day unlimited data plan, can I gift data? I've seen that 100gb can be gifted if on an unlimited data plan, but wasn't sure if this applied to the 7 day option too.ThanksDavid

Resolved! Data refund

I have just bought 2GB of data but then discovered I could have gifted some from another device. Apparently one can cancel at any time but I cannot see how to do that. Could anyone help please?

Starrr by • Investigator
  • 750 Views
  • 5 replies
  • 0 Helpful

Travel data pass

Hi - I spoke to someone at EE who insisted I needed to have the Travel Data Pass added to allow my Roam Further add on to work. Having seen some warnings about the Travel Data Pass, I'm reluctant to have it enabled unless I really need to - does anyo...

lolly_p by • Investigator
  • 1071 Views
  • 7 replies
  • 3 Helpful

Resolved! 4G Data fair usage policy

I currently have an unlimited 4G data plan and I am wondering what the 'Fair Usage' policy is. One or two places, I have seen 1000GB mentioned, but no indication of whether that is the current limit or if it is per day, per week, per  month etc. Can ...

Resolved! Roaming Fair Usage

Hello. Quick question. Fair usage allows 50gig whilst roaming. Will this reset on 15th when bill is paid? Thank you for your time. Regardsdavid

Top Helpful authors
More