A26 Galaxy phone, on 5G, Internet doesn't work away from the home hub

[McSkirmish]

This problem came with the telephone, last Summer!

I have tried everything that I can think of, I have added EE Wi-Fi,
I have added the EE App, but nothing seems to help.

This is a problem as my South American wife like to use, WhatsApp,
to speak with her family who are spread around there and Spain,

Any advice will be gratefully accepted in the hope that it will get
me out of the dilemma.

Thank you for reading this.
Mike.

[Chris_B · Accepted solution]

@McSkirmish  Have you allowed the apps to use cellular data ? this is a setting within the device .   

[McSkirmish]

Hi Chris_B, thank you for the reply, I did look at that option, but I can't
remember if I did and as my wife is out just now, I can't check, but I do
believe that I would have.

Thanks for the phone numbers.

Mike.