08-03-2024 11:43 AM
I have a monthly contract which has unlimited data. Yet I am being charged for going over my limit at the beginning of the month. My account says that I've used 0MB of my allowance.
08-03-2024 12:02 PM - edited 08-03-2024 12:03 PM
@florence810 Not possible, if you don’t have any data you are not charged unless you purchase a data add on. You can not use data without any allowance of data first. So do you have a re-occurring data add that you are being charged for ?