Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I'm trying to create a PPTP VPN connection from my Android phone to my office.VPN works fine when phone is on wifi. However I'm unable to connect to the VPN when my phone (EE) is on mobile data (not wifi) connection.I can connect to VPN using my lapt...
I keep running out of data I’ve top up 3 20£ packs this month
Convert credit to data
Sounds simple, right?I can't get one online - website is saying that I have to call someone to get this set up. I have just spent an hour talking to someone in the web chat to get this set up - only to find out twice they have been trying to get me t...
Hi there. I need to add more data to my mobile but it says its blocked and to contact the account holder. I am the account holder?? I can't seem to remove the block
Who to check the data plan
Why am I suddenly unable to gift data to my daughter's phone? I've been doing it every month for several years.
Dear EE Team,We are saas based company which provides web based software for Interactive Demo Building more details at: https://www.storylane.ioWe observe that our various UK based customers, who are on EE network, are not being able to access our o...
HIHere is the problem.The signal bar is full but the internet connection barely works. Can’t use brower or most apps, but messengers and Instagram seem ok. It feels very strange. This situation began from yesterday (31 March, Monday), around 6pm.I ha...
