Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 204004 Views
  • 50 replies
  • 24 Helpful

5g connection

My iPhone 14 all of a sudden won’t connect to iMessage what’s app Facebook etc although the 5g icon is visible, I’ve done all the usual restart stuff etc and nothing helped. Anything would be greatly appreciated 

Stu867 by Visitor
  • 450 Views
  • 3 replies
  • 0 Helpful

How do I know i've reached the 600gb Data limit

I have my EE "unlimited" (but dont get me on that BS) sim in a modem, unfortunately theres no way for the modem to automatically transfer text messages it recieves, so they effectively sit in the ether.As my network speeds vary between 6mb & 60mb, I ...

davidjac by Valued Contributor
  • 798 Views
  • 8 replies
  • 2 Helpful

Resolved! Ee

how can I turn my safe search off 

Connection

Hi I have an iPhone XS,  most times it doesn’t connect to signal data when I’m out and about on pay as you go, anyone has any idea of the cause as I’m considering moving to another provider if this is a constant issue thanks 

Rindell by Visitor
  • 501 Views
  • 3 replies
  • 3 Helpful

Resolved! Is it Noticeable Capped vs Uncapped mobile speeds

Hey guys need your help , my contract is ending 6 November and going on sim only , was on phone contract uncapped data. EE can’t offer me good deal regarding EU roaming and uncapped just £29 while £31 is all rounder. They offered me £14 unlimited dat...

Resolved! 5G Standalone Greyed Out?

Hi All,I bought a new All Rounder Sim Only on Wednesday, instantly downloaded my ESim to the 17 Pro Max I have and I have now ported my number over. However, 5G standalone is still greyed out. It shows as an add on on my plan and i also spoke to live...

Resolved! Data gift

I can only gift 99 of data what about the other 21 ? I’m unlimited and my isn’t and now his run out