Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 189846 Views
  • 50 replies
  • 24 Helpful

Resolved! 5g unlimited hotspot usage

Hi all, I'm on a 5g unlimited data plan and I just wondered does this include using it as a hotspot full time instead of normal standard broadband? I can't get fibre in my area and am in the middle of switching providers and am currently without norm...

Dcm1991 by Visitor
  • 775 Views
  • 1 replies
  • 2 Helpful

Very disappointed cannot check data usages

I am on holiday in Greece and pay for data roaming, this gives me 20gb.  All of a sudden I have run out of roaming data and now have no option but to wait over 2 weeks before it gets topped up.  I really must complain EE does not have a way to check ...

Resolved! Internet

How do I see when I sent data to my boyfriend 

Sophstar_25 by Established Contributor
  • 552 Views
  • 1 replies
  • 2 Helpful

Resolved! Are my speeds being capped or reduced for some reason?

In recent months, I've noticed that my EE speeds are being capped or inexplicably reduced. I suspected this was the case because I've never gotten a speed test to go over 150-200 Mbps for months. It's hardly unusable, but still somewhat annoying, con...

Resolved! Data usage alert when I'm on unlimited

Hi guys,I received a data usage alert saying some services will become unavailable,but I'm on unlimited plan and signal has completely disappeared and can only use WiFi. Regards Mark