Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! How do I check how much data I currently have?

trying to get a little more data. Phoned up and was

To get a little more Data, I phoned EE and it was suggested I become part of my wife's EE Broadband and mobile deal. Then I was put through to someone else (re-do security after long wait) This person told me that I couldn't change my plan because we...

Data

Resolved! Data Gifting

Good Morning allBeen trying to gift data now since the 27th Feb, still no joy on the app or website, is anyone else having problems. I gift data every month but for some reason I cant this month. Any help please

Unusual traffic message when using Google.

Hi, apologies if this has been asked before. I can’t use Google while connected to WiFi. It blocks the search and then gives message that unusual traffic that goes against Google terms and conditions?? It’s been nearly a week now! How do I stop it h...

Resolved! Need more mobile data

Contact without phone

Read moreRead moreNeed to upgrade to unlimited data for caravan but no option on app to switch from prepayment to sim only Need to upgrade to unlimited data for caravan but no option on app to switch from prepayment to sim only

Mobile data

Good morning EE,I just moved my phone no with EE and I keep calling the customer service because I have issue using my mobile data outside, WhatsApp is not working as before, I can not send voice messages, or pictures and receive them. Another app is...

Unaccetable 4g Speeds

Used to get 20/30 Mb download speed, but recenetly cant even get past 1/2 Mb. Have multple screenshots of speed tests and have spoke to EE. Get a text every day saying its been fixed but problem still remains.Completly unacceptable as cant even open ...

Restrictions

After several conversations today with EE and not getting anywhere, I asked to find out when my contract was up for renewal. I’d like to know why you have restricted my mbps speed to less than 10?! I’m miles away working and now cannot even have a c...