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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 133870 Views
  • 49 replies
  • 20 Helpful

Data gifting

I am unable to gift data both through the app and online? 

GMC1958 by • Visitor
  • 145 Views
  • 1 replies
  • 0 Helpful

Data gifting

Hi,1. I am trying to gift data to a family member who is on my plan. My EE app is saying they aren’t on my plan when they are.2. It’s also saying they have unlimited data yet they don’t. Can anyone assist? Thank you 

Neo8 by • Explorer
  • 174 Views
  • 3 replies
  • 0 Helpful

Portable WiFi 4g mini using data when switched off

I have spent five days going back and forth with various members of the EE tech team trying to resolve this issue. On 15th May I set up my new portable WiFi at work. This was a new contract to replace my old one as it was the best way to save money a...

Resolved! Roaming Pass

I'm not clear (and I know it's probably me being stupid!) whether the Roam Abroad Pass runs to the calendar month or the billing month. Thanks!

jblr by • Investigator
  • 188 Views
  • 2 replies
  • 2 Helpful

Phone data

Hi had a look on my app on the phone it said I had 24.8 data left, then the app crashed & said they were having problems when it came back on & it said I had only 4.8 gb left. How do u work that one out 

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