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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 185900 Views
  • 50 replies
  • 24 Helpful

WiFi Hotspot Data

Hi, first time post on here, been with EE since 2008 or earlier.Using phone now as mobile hotspot in a new area where home broadband is an issue.In KA10 7GZ Troon, the data has gone down again. No warning or error text.Is this an issue that others ha...

Resolved! Content lock

Hi, I'm wondering if you can help. I've recently had a new contract and I've shared some data to another number on the account and he's saying that all the data isn't working and when going on the app it's saying something about content lock? I'm str...

trying to get a little more data. Phoned up and was

To get a little more Data, I phoned EE and it was suggested I become part of my wife's EE Broadband and mobile deal. Then I was put through to someone else (re-do security after long wait) This person told me that I couldn't change my plan because we...

Resolved! Data Gifting

Good Morning allBeen trying to gift data now since the 27th Feb, still no joy on the app or website, is anyone else having problems. I gift data every month but for some reason I cant this month. Any help please

stevehills by • Established Contributor
  • 1190 Views
  • 18 replies
  • 10 Helpful

Unusual traffic message when using Google.

Hi, apologies if this has been asked before. I can’t use Google while connected to WiFi. It blocks the search and then gives message that unusual traffic that goes against Google terms and conditions?? It’s been nearly a week now!  How do I stop it h...

Dori007 by • Investigator
  • 470 Views
  • 5 replies
  • 1 Helpful
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