Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! Gift data

Gift data to a friend

Resolved! I want to terminate the contract

Dear ee team, I want to let you know that I have an issues with the signals I want to terminate this I don't want to decrease your reviews so please I want to change my network and I also can't be able to buy a phone on installments contracts are ver...

Data

How can I buy more data for 30 days only?

No internet when on a call

Hi im having the same issue. I have a eSIM and physical sim. Two numbers both with Ee. tried with mobile switching data. No luck. Tired without no luck. [Mod edit: added title to post]

Unable to connect to a Windows VPN

I'm trying to create a PPTP VPN connection from my Android phone to my office.VPN works fine when phone is on wifi. However I'm unable to connect to the VPN when my phone (EE) is on mobile data (not wifi) connection.I can connect to VPN using my lapt...

Resolved! I’ve top up 60£ this month

I keep running out of data I’ve top up 3 20£ packs this month

Resolved! Credit to data

Convert credit to data

Looking for a monthly unlimited data sim with no contract

Sounds simple, right?I can't get one online - website is saying that I have to call someone to get this set up. I have just spent an hour talking to someone in the web chat to get this set up - only to find out twice they have been trying to get me t...

Add data option is blocked

Hi there. I need to add more data to my mobile but it says its blocked and to contact the account holder. I am the account holder?? I can't seem to remove the block

Resolved! Data

Who to check the data plan