Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I have a reoccurring problem when I cannot gift data, the app does not work and I cannot gift on the website (desktop or mobile). I am on the verge of leaving EE as i've spent literally days speaking to them and nobody seems to be able to tell me why...
I have quite an urgent requirement to gift some data to my daughter at university as she has run out but the web site has been saying. "We will have it fixed soonSorry, we can't show this device's data right now. Please try again later" Any idea on w...
I’m not able to gift data as it’s saying you have a problem it’s been like this for over 3 days now which is a joke
is anyone still having problems gifting data as i am unable to do so today
Why for the last 2days I can’t transfer data ?
Hello,I need to connect to a VPN (Global Protect) on my laptop to connect to my work documents. A few months ago, I used to be able to use mobile hotspot on my phone and it would work fine. However, the VPN no longer connects - the internet continues...
HiI haven’t been able to gift data to my sons phone through the app. I have had an error message since last week that says we cannot get this information at the moment. Try again later.And I haven’t been able to call because my call won’t connect.Any...
I bought a 120GB data sim last year for mifi use. I have now used up the data and so I have bought another 120GB sim (with different mobile number) to replace the expired one .This second sim has been installed in the mifi device , I activated it vi...
Hi,Does anyone know if you can get 5G on a sim only contract?I have an iPhone 14 and unable to get 5g anywhere.thanks
