Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Myself and my family are new to EE, joined 2 months ago. I have 5 sims on my account, all are unlimited data, text and calls. Spend cap is set at £0 on all of them. We all keep getting texts saying "Hi from EE. Your phone usage is higher than usual. ...
So, I just moved into a new house and we don’t have any wifi so it’s been a big struggle with managing data, etc. This morning at 12:30am, my data ran out so I bought a brand new pack which redeemed and gave me my usually 43.5GB (see photos attac...
I haven't received an update yet. How long do I have to wait for an update?
Struggling to gift data to my kids, all on the same billing account and have gifted data on the past. Any ideas why I can no longer gift data to my kids.
I’ve recently upgraded to unlimited data and it was working fine for the first two days but now I only get a few minutes of it working a day does anyone know how to help? It was fine all the time before I upgraded but now it’s just not working
Hi guys, I have unlimited data with my EE account my 2 children have 10GB on theirs. Every month I gift 40GB to each of them giving them 50GB. We all have a roaming pass and when we go abroad I understand I have a fair usage policy of 50GB. But what...
Can I buy data for a ee pay as you go user if I amo O2.
I recently purchased the unlimited data plan and linked the SIM card with the number to the account. However, the SIM card shows no balance, and I’m unable to use mobile data. Could you please check and confirm if the plan has been correctly activate...
I have two apparently identical EE sims in two apparently identical modems, with apparently identical settings, and with each modem being connected to an identical linux PC. Both PCs, by default, use IPv4v6 configuration. Both systems are located in ...
Hi there.I'm looking to enable my IoT device with mobile data which would consume minimum data and requires no text and no calls. Ideally 100MB prepaid or so for a reasonable price. Or to pay per MB with no data plan with automatic top up. Does EE of...
