mobile data issues

milly29 · ‎24-08-2025

I’m using my mobile data and I’m not on a vpn yet my phone is saying i can’t access websites such as bbc iplayer because it’s saying im not in the uk. I’ve also checked my phones ips address and it’s set as the uk. Ive also recently moved house which is why i’m on data so i’m not sure if that’s got something to do with it but i’m definetly still in the uk.

XRaySpeX · ‎24-08-2025

Where in UK? Near coast you might pick up foreign networks. Check your network Ops for EE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Innocentr10 · ‎14-03-2026

I got the same issue why?

XRaySpeX · ‎14-03-2026

@Innocentr10 : Same answer!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

bristolian · ‎14-03-2026

An IP address isn't "set" as the UK as such, but would geolocate to the UK. Plug it into https://www.whatismyip.com/ if you are definitely using EE's UK network and a website is suggesting otherwise.