SIM card

Danbear · ‎30-04-2023

Hi Iv lost my phone with SIM card can I please order a replacement SIM with same number

XRaySpeX · ‎30-04-2023

@Danbear : You need to call CS to report the loss & they will block it & send you a replacement SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎30-04-2023

@Danbear : You need to call CS to report the loss & they will block it & send you a replacement SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Kaylouise84 · ‎13-07-2023

My other EE sim card has been lost and the phone number to it is *********** many thanks

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Christopher_G · ‎13-07-2023

Hi @Kaylouise84

Welcome to the community.

Sorry to hear about your SIM being lost. I recommend following the instructions on our Lost or stolen mobile phone help page as soon as possible.

Chris

Rahman10 · ‎20-11-2023

Hi my SIM card isn’t working

James_B · ‎20-11-2023

Hi @Rahman10,

Welcome to the EE Community. 🙂

Are you using a pay as you go or pay monthly plan?

Are you in the UK or roaming?

What problems are you experiencing?

James