Hi, my daughter recently had her mobile stolen.we have received a new phone and sim but unfortunately the sim won’t activate.I have been online and it says to activate the sim I need the old device and sim handy to receive the activation PIN.How does...
Just received a new Sim card put it in the phone, cut the old one up. Followed the instructions in the letter that said "If this Sim is to replace a lost, stolen or faulty one, just place it in your phone and you'll be able to use it straight away" W...
hello, I have ordered my new ee SIM card on Sunday, it said that it will arrive within 1 to 2 working days. I have already payed for it and not gotten any sms or email regarding about it again I only got my order confirmation email. Please I need it ...
On Monday I noticed on my iPhone that a new eSIM was pushed out. I tried to install it which in hindsight probably wasn’t a good idea especially as it took 24 hours to activate with the help of an agent . My question is, is it normal for an eSIM to b...
Hello community, I changed to EE in the Autumn. I got my PAC code and kept my original phone number. I have discovered that although people can call me on that number and text me on that number when I initiate a text exchange the number originally on...
Hi vxlr. Did you manage to get this sorted? If yes, how? I’m in the exact same situation (needing to transfer my number from a physical SIM to an eSIM). I won’t be back in the UK for a while yet, so I’m quite keen to do this.
Hi there! I’m switching from Tesco mobile to EE I’ve waited 24 hours to receive my PAC code. I am aware I need to ring EE and give my code to them to keep my old number. How long does it take for the number to go on to my new sim?
