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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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I switched network

Hi there. Just switched my service provider from Vodafone to EE a couple of days ago.since the switch, haven’t been able to receive calls and I can not use my mobile data, only wifi.i Can make Calls though,  The phone shows the 4G symbol but all apps...

Cross_10 by • Investigator
  • 1017 Views
  • 5 replies
  • 1 Helpful

SIM BLOCKED

Please help me with my sim....I can't make call ,Receive or send text... [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Alf11 by • Investigator
  • 631 Views
  • 7 replies
  • 1 Helpful

Resolved! New sim won’t make calls?

Hello, i added a new sim to my account to going an iPhone XR for my husband however when he tries to make a call it doesn’t work, he can text and receive calls just not make call.  We have turned the phone off and on a number of times, also reset net...

Jools08 by • Investigator
  • 10007 Views
  • 16 replies
  • 4 Helpful

Cancel Order

I have an order that is processing. I want it cancelled, refunded, and this is the most important point - I DON'T WANT THE ORDER DISPATCHED. I repeat - I DON'T WANT THE ORDER DISPATCHED. Can someone tell me how to do it? Honestly it is completely ins...

Resolved! Can’t call or receive calls EE sim

Hi there, I upgraded phone yesterday to an all rounder device plan (I went from a contract to sim and paying my device separately). I’m using the same SIM as before and have already sent my old phone back to trade in. But I can’t seem to make calls o...

Esteph by • Investigator
  • 1262 Views
  • 4 replies
  • 0 Helpful

Issue with SIM card activation

I got a new phone (iPhone 14) from EE this week. It arrived along with a new SIM card to activate so that I could keep my old number. I activated the sim on Saturday as per the instructions and it said it could take up to 24 hours. But it’s been almo...

NorthJ1 by • Investigator
  • 1602 Views
  • 4 replies
  • 0 Helpful
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