How long can it take to change to old nubmer

littlemisswala · ‎29-04-2024

I gave the PAC code to the sales team over the phone the day I moved over to EE from vodafone on 20th April.

By 25th April my number had still not been transferred so I did it via text 150. 5 days later it has still not transferred.

How much longer should it take?

XRaySpeX · ‎29-04-2024

Within 1 working day of activating your EE SIM

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Leanne_T · ‎29-04-2024

Hi @littlemisswala

Thanks for coming here.

Have you received the EE SIM card and installed this into the phone to connect to the EE network?

Leanne 🙂

littlemisswala · ‎30-04-2024

Yes its been in my phone and working for 2 weeks now, but my number has still not transferred across

Leanne_T · ‎30-04-2024

Thanks @littlemisswala

Have you been in touch with our technical support team to get the number transfer looked into?

Leanne.

littlemisswala · ‎30-04-2024

I haven't no, currently says lines are closed so I shall try again later.

Leanne_T · ‎30-04-2024

Hi @littlemisswala

Please give us a call on 150 and select option 2 and select technical support 🙂

Leanne.