How long can it take to change to old nubmer

[littlemisswala]

I gave the PAC code to the sales team over the phone the day I moved over to EE from vodafone on 20th April.

By 25th April my number had still not been transferred so I did it via text 150. 5 days later it has still not transferred. 

How much longer should it take?

[XRaySpeX]

Within 1 working day of activating your EE SIM

[Leanne_T]

Hi @littlemisswala 

Thanks for coming here. 

Have you received the EE SIM card and installed this into the phone to connect to the EE network? 

Leanne 🙂

[littlemisswala]

Yes its been in my phone and working for 2 weeks now, but my number has still not transferred across

[Leanne_T]

Thanks @littlemisswala 

Have you been in touch with our technical support team to get the number transfer looked into? 

Leanne.

[littlemisswala]

I haven't no, currently says lines are closed so I shall try again later. 

[Leanne_T]

Hi @littlemisswala 

Please give us a call on 150 and select option 2 and select technical support 🙂

Leanne.