If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
My brother arrived in Spain today and is having the same problems. I tried to sort it by phoning EE but they are closed. The app and EE online are undergoing maintenance. It would have been better if we could add the 7 day pass in advance from the ...
Hi, I'm a pay as you go customer. how do I buy a Canada Roaming package? Thanks.
Hi there,I’m going on holiday to the Canary Islands in 2 weeks. I have a query around EU Roaming, since changes were made to Roaming last year.I currently have 3 lines with EE :-Ultd Mins, Texts and 40GB internet on my phone (taken April 2021)Ultd M...
Just wanting to make sure that I can receive a call for free from Jersey to my UK number. I'm currently travelling in Canada so I have the ROW pass activated but just wanting to make sure that I won't have to pay for inbound calls, just for outbound...
Hi. I have EU roaming, and a Roam EU passes listed as included in my tariff. Does this mean I can make a call to Portugal from the UK using my inclusive minutes??Grateful for your help.S
Hello,I’ve just received a £427 bill from EE, mostly for roaming charges while I was in Poland.I’m on the Full Works iPhone SIM plan. Before travelling, I specifically asked an EE store employee whether EU roaming was included, and was told yes. I as...
My partner and daughter are in the US I am in the UK, how do they get the roaming add on when I have the account
How do I add another 7 day roaming pass already in USA. But not allowing me to
I am looking at taking a new plan out with EE. The Unlimited All Rounder plan states No-charge roaming in EU.Does that mean there will be no roaming charges in the EU
I have an EE account for two mobile phones - one I use and the other my wife uses. She was in Portugal on the 1st and 2nd of May this year. I was not with her, and neither was the phone I use. She made two calls on her phone, for which I have been ch...
