If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Hi I bought a roaming add on for my trip to the US but it's not working. I've read previous similar posts and I've done everything suggested, I think (checked that roaming is on, selected network - although not sure it connects to it). I've also chec...
Hello , I recently changed to a sim only when I was home for 3 weeks. Since heading back abroad my account states my contract with be terminated but doesn’t have my sim on there .. I’m away until Feb next year is there any way of checking it’s been s...
Hi there,Visiting Canada in a few months' time and looking at options to retain mobile calls and data. As I have the Full Works package it looks to me that I can use my existing allowances (for calls and data) without any charge. Am I correct p...
I have arrived in Spain today for 7 days. Any advice on how to avoid high charges?any help appreciated.
When will the glitch be fixed for those being charged roaming when it’s already included in package?
Hi all, Please could somebody help me to remove a data roaming pass and get a refund as I was brought a roaming pass whilst logged into my account (which already has a roaming abroad inclusive extra on it) instead of my parents. Therefore, I think ab...
I have just returned from a cruise and urgently needed to use my data and phone calls while in Cyprus (EU), Greece (EU) and Turkey (non-EU). In the good old days you could buy a roaming pass BEFORE leaving. Now you have to wait until you arrive in ...
I'm working abroad in Bulgaria. I need to make an international call for work.When I make a call I am informed it is barred.I can't contact EE support because they count as international calls. I can't use the my EE account because I never linked the...
My phone won’t ring on normal mobile in Australia on roaming only whatsapp. Also 150 number and other number won’t ring though I have pod for roaming. How do I contact Ee and sort out this problem?
Hi, I travel to USA in the next few months, And very confused about the roaming package.I told previously that I need to purchase of roaming pass which would cost me £25. I’m in America for 10 days,.But now I cannot find this roaming pass and it ju...
