Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by • EE Community Support Team
  • 17367 Views
  • 2 replies
  • 13 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by • EE Community Support Team
  • 12164 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by • EE Knowledge Specialist
  • 88366 Views
  • 293 replies
  • 90 Helpful

Resolved! Disabling voicemail abroad

Hi Katie, is it possible to do this without calling in? I'm abroad and heard that receiving voicemails (not even checking them) will cost money, so I want to turn off voicemail completely, but calling in to achieve this also sounds costly (as it's an...

Resolved! Roaming enabled and working excepts for calls. Can't even phone EE!!!

I am in Madeira. Both my husband and I are EE customers and both have roaming. The phone has no problem with data and I can use Google maps and browse the internet, use WhatsApp etc but the phone will not receive calls or allow me to make them. This ...

Gigi76 by • Explorer
  • 2213 Views
  • 14 replies
  • 0 Helpful

Roaming issues in Barbados

We are on holiday in barbados and have purchased the 23hr zone 3 pass daily but have been unable to make or receive calls. EE has connected to Digicell and when trying manually to connect to another provider such as Flow it doesn't work at all or it ...

bayergold by • Investigator
  • 1763 Views
  • 6 replies
  • 0 Helpful

Resolved! Roaming

Trying to buy roaming 

Ang58 by • Explorer
  • 1130 Views
  • 4 replies
  • 1 Helpful

Resolved! Can’t make calls in Australia

Hi,Read a couple of posts about people with the same problem. I’ve tried Telstar, turning off and on but still can’t make calls to the UK. I can call Australian numbers.any idea what else I can try? I’ve registered for the passportcheersrob

RobL1511 by • Explorer
  • 1278 Views
  • 4 replies
  • 1 Helpful

Resolved! Roaming in South Africa

Good evening I am in south Africa and received a text from EE that in order to keep my pay as you go sim I must make a call or send an sms. However I am unable to send an sms or make a call despite adding the add in call rest of world and sms. I have...

Sandradxb by • Investigator
  • 2462 Views
  • 10 replies
  • 7 Helpful