Forum Posts

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
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Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
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ROAMING and Add-Ons for Foreign Country Plan Use

Hi,does anyone have a simple list of steps to setup and minimise Call, Text and Data usage for a SIM only Monthly Plan(25Gb Data/mnth) for a 1 week trip to Cape Verde please?e.g.Before trip1. Text ROAMING to 1502. Purchase the Add-On XYZ (eg ROAMING ...

Resolved! Roaming

If I purchase a roaming package I am going abroad either side of my monthly bill will I have to pay for months?

Resolved! Cannot make and receive any phone

I have purchased the pack and also have some credits in my account, but I could not make or receive any phone calls. What's worse, I cannot even make and receive phone calls to 150. Who could tell me what can I do now? Or Does anybody know about the ...

JadeZhou by Investigator
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  • 5 replies
  • 3 Helpful

Usage alert - why/how am I using so much more data?

I've had my ee  contract for many years. We pay £8 per month for four mobiles and this is sufficient. Occasionally we buy the abroad add on. But today I have learned I have used 80% of my data. The text is genuine. I've looked on line and indeed I ha...

Resolved! EU roming

how to cancel my roming add on for my number 

Fall Alarm System

HiMy parents have just got a fall alarm system in, they are quite old, and live in a rural area, the company installed it last Friday and it worked when they were there installing,  but it not working quite a lot of the time since, as I was there che...

Resolved! Roaming pass USA - change settings?

Apologies for the most basic question, but it seems impossible to get a clear answer to this from all the articles.Have purchased the £25p/m roaming pass for a visit to the USA and have activated roaming on my phone.Do I need to change any other sett...

Vmars by Explorer
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  • 2 replies
  • 1 Helpful