If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
I'm perhaps being a little premature asking for information as this doesn't take effect until next month but I'm wanting to check my understanding of the Roaming Refresh that's coming soon... Roaming Refresh (click link for changes) seems to be a cas...
Hi, I am having the same problem in Paris just now. - I’ve received the welcome message “only after I texted to 150 for roaming - I can make and get calls - I don’t have data - tried auto and manual selections; only Orange F connects; no signal in o...
Hi I am in Iraq and in need of calling my bank in the UK urgently and it's telling me calls are blocked....I can receive calls and have been able to make them in the past.I have plenty of credit and just bought a @£20 data add-on as someone said it w...
I need help I'm in Spain try to buy a roaming pass but when I revise text safari couldn't find it also I try call direct to uk or Iran as usual but all the time message comes no answer please help me I can't call directly from my number
I am currently on holiday in Anglesey and I received a message from EE yesterday welcoming me to the Isle of Man and explaining roaming charges. 2hrs later I was welcomed back to the UK by another message from EE. Worried about charges and since thes...
I am going away to Greece for a week soon and was wondering how the roaming pass costs work out. It says it’s £17 for 7 days but also says it’s £2.59 per day. So which is it?also as I’m travelling on a Monday and coming back on a Monday night. When s...
Hello, im currently in turkey and activated roaming and also have travel pass for 7 days, my data is working but calls do not connect! Why is this and how can i use my calls minutes?
Hi, after moving to Poland I switched from contract to pay as you go. While on contract my phone worked fine, now on pay as you go I cannot make a single phone-call or send any text messages. I have already complained about this and no-one seems to ...
Hello. I have been wrongly charged £1.74 for call from Germany to UK mobile phone number, which is included in my roaming allowance. Calls to numbers in EE Europe Zone and back home, including voicemail included saying the EE app. I have not stable...
Hi EE community,I am supposed to be able to use my UK allowance in Singapore, data is working well but I have not been able to make any UK calls or local calls and I use the +44 and +65 prefixes but no luck.thanks in advance for any help
