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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

7093 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2069 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

3872 Posts

Activity in Mobile Services

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Roaming pass query

HelloNew to the forums so bear with me please.I have four sim contracts for myself and my family. They are all pay monthly contracts which have EU roaming.My son is travelling to Mexico next month for ten days. I was told in an online chat today with...

gec6156 by • Investigator
  • 4 Views
  • 0 replies
  • 0 Helpful

Data/Signal issues with Iphone 15 Pro

Hi Everyone,So I have never had signal issues with EE or my iPhones for over 10 years. I had to get a new one just before Christmas, so I went from iPhone 11 Pro to 15 Pro. I have never had any issues with my 11 Pro, I absolutely loved it, the signal...

Re: Is it just me or is ee phone signal poor

I've noticed a huge degredation in network coverage in the past few months.  The network civerahe checker indicates I should get excellent coverage at home, but I currently get 1 bar, and sometimes that drops out!  I travel around the country a lot a...

Pyromanic by • Investigator
  • 753 Views
  • 6 replies
  • 2 Helpful

Weird roaming messaged

I keep getting texts from EE telling me that I am roaming in Jersey when I am at Nolton Haven in West Wales. The linear distance between these places is 350 miles, so can anyone explain how this happens? Has anyone else had a similar experience?

Peter274 by • Investigator
  • 158 Views
  • 8 replies
  • 0 Helpful

Re: Can't get texts

Hi.  I am in the US and I am unable to get a network connection.  It's the same problem that happened last year about this time.  I have topped up and sent texts in the last two months, but I'm no longer able to connect to a network in the US.  It us...

darlene by • Contributor
  • 191 Views
  • 13 replies
  • 0 Helpful

Re: Calls going directly to answer machine

Hi - all my incoming calls have started going through directly to voicemail for some unknown reason: I am in a hurry and all of the information I have so far seen covers everything except this issue. With BT I was able to set voice mail to long ring,...

Just arrived in Brussels - no service.

**bleep** is going on? I have just arrived in Brussels but I have no roaming service or data. I was last here with the same phone and account two years ago - everything worked fine.  I am on the hotel Wi-Fi now. I cannot get help from EE as I can’t c...

JeffP7 by • Visitor
  • 37 Views
  • 2 replies
  • 3 Helpful

Charges abroad

Hi,  So for me to use my minutes, texts and data abroad it costs £2.47 per day. I will be abroad for 5 nights but will only be using my data on a few of the days. Am I charged for every day abroad even if I don’t use my minutes texts or data or is it...

Cmac2385 by • Explorer
  • 38 Views
  • 2 replies
  • 4 Helpful
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