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Keep number

TheMrsH2010
Visitor

I'm living abroad now,how can I keep my number and lessen my bill

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

@TheMrsH2010 : Cancel your contract & ask for it to be moved to PAYG. During the next 30 days during the notice period while in UK top it up & make a call or text. Then you may use it abroad. Receiving texts are free worldwide.

To save the SIM going into hibernation due to lack of use, just remember within every 179 days (~ 6 months) to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from any Pack or Add-on you might have.

As regards keeping it on contract there is Stable Links FUP while roaming requiring you to not use it for more than 2 months while abroad in any 4 month period in order to benefit from EE's roaming plans. Where are you living?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@TheMrsH2010  As you say you are abroad all you can is reduce the monthly tariff to remain connected.  You’ll be best off calling customer support and asking what’s the cheapest sim only contract they can do.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

Sorry, I forgot you were already abroad when I wrote that. It's now too late to switch to PAYG. A new PAYG no. needs activating in UK 1st.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP