5G

MPE65
Visitor

Any know why my iphone17 won't latch on to 5G?

 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@MPE65  Is 5G enabled on the device?  Are you on a 5G area ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

You've posted in the roaming section, so are you currently abroad? If so, which country and which network?

Did your phone use EE's 5G network before you travelled abroad? In other words, is this specifically a roaming issue? Is your phone getting 4G coverage abroad? Or no coverage at all?