If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Appalling! My daughter has just landed - first holiday on her own - phone not working can’t access the app or website
Hello, i would like internet for my holiday abroad.
I am going on a cruise and visiting lots of islands.i believe i have to pay per day (£7.50 for 24 hours)I have a couple of questions:If we leave one island and arrive at the next within the 24 hours I have paid for will I still have access or do I a...
Hi I’m currently in Spain with no service. Is there a way to contact EE through other means I’ve tried my partners phone but as he is pays as you go all it says is top up won’t go to customer service on the numbers we have. Even though he has a roami...
Hii arrived in Canada yesterday. Before I left I checked and there was an offer for a 15 day roaming pass that I needed to active once here so I didn’t organise an e-sim. Now I’m here I only get the offer of a 7 day roaming pass which is more expen...
So on my trip to Peru roaming was not working. No welcome message. Tried to select manual networks but without success. Since I could not receive an SMS I would not log in to the EE site to get in contact with customer service due to the two-factor a...
Hi, I am trying to contact EE but cannot reach them. I am in Samoa & my phone will not make or receive calls or text message (I can't even contact 150) & there is no chat box or email listed for EE on the website. Does anybody have EE contact please?...
EE - you need a CS chat function as any customer who is blocked from making calls while roaming cannot fix the problem as the only contact method is calling. I can't be the first.I'm on an all inclusive roaming plan and can't make calls. How do I go ...
Hi!If I have roaming activated while I am in Bangladesh, will I be able to receive phone calls and texts from the UK? Will the person calling have to pay extra charges to call me? Will I also be able to receive pass codes on my UK SIM? Will all actio...
Just switched 4 contracts to EE last month , unable to use the 150 or +44 mobile to reach EE. Now abroad and have no roaming or call capability on any of the phones despite being included in the 4 contracts and reassurances from EE fore left that a...
