If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Dear EE Support Team, I am currently on holiday in India and have been unable to make or receive any calls for over two weeks. My phone shows no service, and I have been unable to reach EE support through 150 or any of your other contact numbers. I u...
I'm trying to see if I can buy a data pack for roaming on PAYG but can't see any options. In order to see data packs it says I need to be on mobile data and not WiFi but can't get mobile data because I have no data roaming. I try to call 150 from he...
I am currently in China, and I couldn't send texts or make calls using my EE number.I was on contract, but I switched to PAYG in August (while abroad). I can receive texts tho. I have balance in my account, and I have full signal. I couldn't even cal...
I’m going to Paris and Berlin tomorrow. How can I use my simcard in theses cities?
I'll be in South Africa for about 2 months. I have access to wifi, so is it possible to use that for free whatsapp calling? Will using wifi enable me to search the web for free? I am on an old plan of £1 per week.
Hello,I’m currently in China and using my EE SIM card mainly to receive bank SMS messages. When I first arrived in September, I was able to receive texts, but today it suddenly stopped working.My phone shows signal.I cannot send or receive SMS.I cann...
Hi, I recently switched my number from contract to Pay As You Go. I topped up £5 and can see the balance on MyEE. I’m currently in Greece and the SIM connects to Cosmote, but I can’t receive or make calls – callers sometimes get a “currently unavaila...
Hi, I am travelling to South Korea soon, and currently use the Full Works SIM which includes unlmited data. I have added the ROW inclusive extra, but I wanted to confirm whether I’ll have access to unlimited data while using the roaming service in So...
I went into two different EE shops and both shops told me different things. I have a Full Works contract. I am going to Turkey soon. Is that incldued in the Roam Further pass or will I have to buy a seperate pass? I have tried to look online and ...
Hi,I bought a roaming pass today and I'm still unable to take or make calls to UK numbers. I'm currently in Montenegro and bought the roaming service so I can make a call for work. On the app, tells me conflicting informaiton as the AI bot on the hel...
