If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
I have two phones via a business account, both of which have the same package. One phone connects automatically via China Unicom so that I can receive the odd log on code via SMS, but the other phone won't connect to China Unicom automatically, or ma...
I am currently in Vietnam and have paid for roaming so I can keep up with work calls. I have received messages and calls but have been unable to dial the voicemail number. I have been through the less than helpful AI which then says ring EE. I am now...
I find it very frustrating that I cannot contact EE from abroad unless I want to to be charged £2.34 per minute.Is this a joke, why is there no live chat or WhatsApp messaging to help your customers when abroad?For a company as big as EE, this is dis...
Hi all, I’m about to go away for a month and wondering what falls under roaming allowances - I have a roam further pass. Is it all of the following?- Data (up to a fair usage limit)- Calls and SMS back to UK?- Calls and SMS to the country I’m visitin...
I am a EE customer with monthly plan. How to apply roaming service?
I have a pay as you go sim. I’m in Thailand at the moment and the phone is useless. I cannot send messages or call the UK . How do I fix this urgently
Have landed in Canada. Have received the text message inviting me to apply for a roaming pass for £25. The link does not work. What do I do?
Hi everyone,I’m having an issue with my EE service while abroad and I’m hoping someone can help.I used to live in the UK and was a monthly EE customer for a long time. Roaming always worked fine when I travelled. Recently I moved abroad for two years...
Hi,Im currently in Mexico and cannot receive or make phone calls or send texts. I can however access mobile data and receive texts. I have the roaming pass and received the confirmation text when I landed.does anyone have a solution to this as both m...
Hi Sorry to jump on this. I am going to America for a month from 6/12/2025. £25 a week is too much. In 2023 I was able to get a roaming abroad pass for £15 a month to use my plan in America. Is there something similar avaliable.? I am also on a cont...
