If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
If you use all of your 5GB data (lets say playing apps/games while you do not have wifi connection) can you still make phone calls and send texts while not on wifi?
Is there a problem with the EE back end today? I topped up my account with £30 credit and tried to buy the £30 / 100GB Pay as you Go pack. Both the website and the mobile app says that the purchase cannot be completed at the moment and I have not bee...
I just bought a new EE sim card and topped up the £15 card with 15 GB data and unlimited calls and texts but my mobile data isnt working. Showing as on on my phone and everything lo0ks turned on or set up so not sure whats happening. Anyone any idea?
I accidentally topped up and activated the package on an old number to which I do not have access, what should I do? how to refund?
I bought a 20 Pound pack which should new today. I already top up 20 Pound last night, but it did not renew.How I have no call / text allowance, and very little data allowance.There are still money in the credit. How do I make it renew ?Or should I...
New to EE. I’ve been trying to set up a direct card payment - going round in circles for past hour! I can’t find where to choose a package and enter bank details. Help please.
I bought a PAYG SIM card at Gatwick Airport in May 2022. It had a bunch of data, minutes, texting and was good for 30 days. I used it for a month and then I went home to Canada. I'm returning to England at the end of August (2022). From what I can ...
Hi, i topped up my EE by £10 with a voucher and i went to buy a £10 pack but it’s saying i only have £9.85??
I have a 30GB preloaded EE data sim. Is this 5G enabled ?
just topped my daughter phone up by £20 got 10gb but no calls or txts doi have to buy calls n txt seperatly ?
