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Paying top up with account out of uk

angelica_701
Visitor

‎14-10-2022 07:31 PM

I tried to pay for my monthly pack through an international transfer (as I'm not from the UK) as suggested in the page. I can see in my bank's app that the money was transferred but my balance in EE is zero. What should I do now? 

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎14-10-2022 08:05 PM

@angelica_701 : How did you do an international transfer to EE? Where did you get EE's international banking details from? Is that payment still showing as "Pending" at you bank?

What does texting AL to 150 from it fully report verbatim (it is free)?

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